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DQ
dairy queen
Ice Cream Server/Cashier
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Pennsylvania data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,141 / year median in Pennsylvania
+4% projected growth
Job Description
Job Summary Join our vibrant team as an Ice Cream Server and Cashier, where you'll bring joy to customers through exceptional service and delicious treats! In this lively role, you will be the friendly face greeting guests, taking their orders, and ensuring they have a memorable experience. Your enthusiasm and efficiency will help create a fun, fast-paced environment that keeps customers coming back for more. Whether serving up scoops or managing transactions at the register, your positive attitude and attention to detail will be key to success in this dynamic position. Duties Greet customers warmly and assist with selecting ice cream flavors and toppings, providing excellent food service customer order management. Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions accurately and efficiently. Prepare food items by scooping ice cream, adding toppings, and maintaining cleanliness of workstations to ensure food safety and sanitation standards are met. Handle cash register operations, process cash and card payments, give accurate change, and manage cash handling responsibilities responsibly. Upsell additional products like sundaes or specialty treats to enhance sales opportunities while delivering outstanding customer service. Maintain a clean workspace by sanitizing equipment, counters, and utensils regularly in accordance with food safety management practices. Assist in operating kitchen equipment when necessary and support overall food preparation tasks in a quick service or fast food restaurant environment. Experience Previous experience in food service or retail sales is preferred, especially in quick service & fast food restaurant settings. Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable. Demonstrated ability to manage time effectively during busy periods while maintaining high standards of cleanliness and customer satisfaction. Basic math skills for processing cash transactions accurately and managing sales records efficiently. Experience with food handling, sanitation, and safety protocols within the food industry or café environment is advantageous. Strong customer service skills with a friendly demeanor that encourages repeat visits and positive interactions. Join us to be part of a lively team dedicated to creating delightful experiences through exceptional service, delicious treats, and a welcoming atmosphere!