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The Yorktowne Hotel a Tapestry Collection by Hilton

Restaurant Food Server

Entry-Level JobVerifiedNo experience needed
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Job Description

Our popular hotel is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply! We have openings on the AM and PM Shifts, part time.
Responsibilities:
Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities Restock and clean as instructed, including side work for opening and closing of the restaurant Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
Qualifications:
This role requires a strong emphasis on putting the guest first and providing exceptional customer service Possesses strong, organizational and time management skills Prior food service industry experience is highly desired Excellent communication and interpersonal skills for working with customers and other team members Possess a high school diploma or equivalent certification (GED) About Company Built in 1925, the Yorktowne Hotel has been a cornerstone of downtown York and embodies a sense of progressiveness and momentum that characterizes a city on the move, during its original opening and current environment. Find us in the center of York, a short walk from the many dining options of Restaurant Row and Central Market House. We are a five-minute walk from The Appell Center for Performing Arts, and PeoplesBank Park is half a mile away.