Waiter Francesca's Restaurant 2 East Providence, RI Job Details Part-time | Full-time From $3.50 an hour + tips 3 hours ago Qualifications Wine knowledge Sales transaction processing Fine dining experience Basic math Menu item upselling OpenTable Cash register operations Beverage recommendations Payment processing in food service Guest rapport building Suggestive selling POS systems Time management
Full Job Description Overview Pay:
$3.50/hr + tips (servers typically earn $20-$25/hr total) Join our vibrant hospitality team as a Waiter, where your energy and passion for exceptional guest experiences will shine! In this dynamic role, you will be the face of our restaurant, delivering outstanding service with enthusiasm and professionalism. Your ability to manage multiple tables, recommend menu items, and create memorable dining moments will ensure our guests leave satisfied and eager to return. We value motivated individuals who thrive in fast-paced environments and are eager to showcase their culinary knowledge and customer service skills. Duties Greet guests warmly, present menus, and provide detailed descriptions of dishes and beverages to enhance their dining experience Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely delivery Serve food and drinks efficiently while maintaining high standards of presentation and sanitation Upsell menu items including wines, spirits, cocktails, and specialty dishes to maximize sales opportunities Process cash and card transactions accurately, including handling tips and processing payments through POS systems like OpenTable or other platforms Maintain cleanliness of tables, assist with bussing, and ensure the dining area remains inviting throughout service Collaborate with kitchen staff to coordinate food preparation times and accommodate special dietary requests or allergies Requirements Proven experience in food service or restaurant environments, preferably with fine dining or upscale establishments Strong knowledge of POS systems such as Aloha POS, Micros POS, or similar platforms; experience with OpenTable is a plus Excellent customer service skills with the ability to engage guests warmly and professionally Ability to upsell menu items confidently while maintaining guest satisfaction Knowledge of wine, spirits, cocktail preparation, and beverage service standards Effective time management skills to handle multiple tables efficiently during busy hours Basic math skills for processing transactions accurately and managing cash handling responsibilities Food safety certification or knowledge of sanitation standards in the food industry is preferred Embark on a rewarding career where your hospitality talents make a difference! We are committed to fostering a lively work environment that values your dedication to guest relations and culinary excellence. Join us today and become part of a team that celebrates great food, exceptional service, and memorable experiences!
Pay:
From $3.50 per hour Expected hours: 30.0 - 40.0 per week