Banquet Server Hilton Providence - 4.0 Providence, RI Job Details 3 hours ago Qualifications Venue beverage service Committee work Hotel policy compliance Guest relations Safety protocol adherence Food service workstation cleanliness Greeting customers Bussing Table clearing and resetting Beverage building Hotel emergency procedures Banquet experience Payment processing in food service Cleaning messes in dining areas Event setup Incident report writing Physical security incident reporting Entry level Catering event room organization Full Job Description

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attend pre-function meeting to learn function particulars including guest and hotel expectations. Know the menu for each function served and be able to explain major ingredients and preparation methods for each item to be served. Set up function according to Banquet Event Order (BEO) including draping tables, setting silverware, folding napkins, preparing drinks and setting centerpieces. Ensure cleanliness of linen, silverware, and glassware. Set tables correctly and uniformly. Set professional, creative, functional, clean buffets. Greet and serve guests following policies and procedures. Assisting in all aspects of service. Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition. Follow check and payment policies and procedures when serving a-la-carte and beverage orders Use proper in-room clearing and aisle tray break-down. Keep station neat and clean while serving guests. Break-down buffet or other special food service tables/equipment. Complete assigned sidework and related cleaning duties. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Consistent professional and positive attitude and actions when communicating with guests, vendors and associates. Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken. Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Any other duties / tasks as requested by management. Experience Preferred Previous banquet serving experience

Behaviors Preferred Functional Expert:

Considered a thought leader on a subject

Team Player:

Works well as a member of a group

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion:

Inspired to perform well by the completion of tasks

Self-Starter:

Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.