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The Rusty Spur Steakhouse
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Tennessee data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,173 / year median in Tennessee
+12% projected growth
Job Description
Job Overview Join our dynamic team as a Server and become the face of exceptional dining experiences! In this lively role, you will deliver outstanding customer service, ensure food and beverage orders are accurately taken and served, and create a welcoming atmosphere for all guests. Your energy and enthusiasm will help foster memorable moments, whether guiding guests through our menu, upselling specials, or managing multiple tables with efficiency. This paid position offers a fantastic opportunity to develop your hospitality skills in a fast-paced, vibrant environment where guest satisfaction is always the top priority. Responsibilities Greet guests warmly upon arrival and provide attentive, friendly service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted and fulfilled Serve food and drinks promptly while maintaining presentation standards and ensuring guest satisfaction Process cash, credit card, and mobile payments efficiently, including sales transaction processing and handling cash handling responsibilities Upsell menu items, wine pairings, cocktails, and specials to enhance the guest experience and increase sales Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and assisting with food handling procedures in accordance with food safety regulations Collaborate with kitchen staff to ensure timely delivery of orders and address any guest concerns promptly Skills Extensive experience with POS systems such as Aloha POS, Micros POS, or similar platforms Proven ability in food service roles with a focus on fine dining or high-volume environments Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques Excellent customer service skills with a friendly, energetic attitude that fosters guest relations Effective time management skills to handle multiple tables efficiently during busy shifts Basic math skills for processing payments accurately and managing sales transactions Culinary experience or kitchen familiarity is a plus for understanding food preparation processes Knowledge of food safety standards, sanitation practices, and proper food handling procedures Previous experience in hospitality roles such as host/hostess or bussing is highly valued Ability to upsell menu items confidently while maintaining a positive guest experience Embark on a rewarding journey where your enthusiasm makes every guest's visit memorable! We're committed to supporting your growth in the hospitality industry by providing comprehensive training and a lively work environment that celebrates teamwork and excellence.