A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
The Banquet Server provides food and beverage service in a friendly, professional, and efficient manner during banquet events. This role is focused on delivering high-quality service to ensure a positive experience for all guests attending dining and banquet functions.
Essential Functions and Duties :
Maintain high standards of food and beverage quality and guest service. Greet guests warmly and ensure prompt drink orders. Present the menu, answer guest questions, and make food and beverage suggestions. Suggest wine selections where appropriate . Relay orders to the kitchen and beverage services promptly. Observe guests to fulfill additional requests and anticipate when they have completed their meals. Clear and reset tables efficiently. Complete all assigned side work tasks during shifts. Maintain a clean and organized work and storage area. Assist with setting up, cleaning, and refreshing banquet function rooms. Attend department meetings and complete tasks assigned by the Banquet Manager. Follow all safety and sanitation guidelines, including reading and understanding MSDS. R easonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in banquet or restaurant service preferred. Strong customer service skills with the ability to communicate effectively with guests. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for handling payments and calculating costs.
Work Environment :
Primarily an indoor environment with protection from weather conditions, though not necessarily from temperature changes. Requires standing and walking for extended periods during events. Frequent lifting and carrying of up to 20 lbs. Must be available to work flexible shifts, including nights, weekends, and holidays.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties , or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity:
Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-08-26 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
