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GuadalaHARRY's Bar & Grill

Food Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$29,509 / year median in Texas

+12% projected growth

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Job Description

Job Overview Join our vibrant team as a Food Server and become the heart of an energetic dining experience! In this role, you will deliver exceptional guest service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your enthusiasm and attention to detail will create memorable moments for our patrons, whether they're enjoying a lively night out or a refined fine dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic environment that celebrates food, service, and guest relations. Responsibilities Greet guests warmly upon arrival, providing attentive and friendly host/host support when needed. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff. Serve food and drinks promptly while maintaining presentation standards for fine dining or casual settings. Upsell menu items to enhance guest experience and increase sales, utilizing knowledge of specials and wine pairings. Manage cash handling and cashiering duties accurately, including processing payments via POS systems like Aloha or Micros. Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols. Assist with food preparation or kitchen support during busy periods when necessary. Provide excellent customer service by addressing guest inquiries, resolving issues promptly, and fostering positive guest relations. Support sanitation practices by following proper food handling procedures and ensuring compliance with health regulations. Collaborate with team members to ensure smooth restaurant operations during shifts, including nightclubs or other entertainment venues if applicable. Utilize reservation platforms such as OpenTable to manage bookings efficiently. Engage in ongoing training related to food industry standards, hospitality best practices, and POS system updates. Skills Proven experience in food service or restaurant environments, particularly in fine dining or nightlife settings. Familiarity with POS systems including Aloha POS, Micros POS, or similar platforms for order entry and cashiering. Strong knowledge of food safety standards, sanitation procedures, and proper food handling techniques. Excellent guest service skills with the ability to build rapport quickly and handle diverse customer needs. Effective time management skills to prioritize tasks during high-volume shifts. Ability to upsell menu items confidently to enhance guest satisfaction and revenue. Basic math skills for cash handling, billing accuracy, and transaction processing. Experience with reservation management tools like OpenTable is a plus. Knowledge of the food industry's best practices for serving guests efficiently while maintaining professionalism. Kitchen experience or culinary background is advantageous for supporting food preparation when needed. Strong communication skills to coordinate seamlessly with kitchen staff and fellow servers. Hospitality mindset focused on creating welcoming environments that encourage repeat visits. Embark on a rewarding journey in the hospitality industry where your energy makes every guest's experience extraordinary! This role offers an engaging work environment filled with opportunities for growth while delivering top-tier service that keeps guests coming back for more.
Pay:
$2.13 per hour
Benefits:
Flexible schedule
Work Location:
In person