Front Staff Nags kitchen LLC Richmond, TX Job Details Part-time From $10 an hour 3 hours ago Benefits Flexible schedule Qualifications Customer communication Full Job Description Job Summary We are seeking an energetic and personable Front Staff member to join our dynamic team! In this role, you will be the welcoming face of our establishment, providing exceptional guest service and ensuring smooth daily operations. Your enthusiasm and attention to detail will help create memorable experiences for our guests, whether they're dining, attending events, or simply stopping by for a drink. This position offers a fantastic opportunity to develop your hospitality skills in a lively environment where teamwork and customer satisfaction are at the forefront. All roles are paid positions, emphasizing our commitment to valuing every team member's contribution. Responsibilities Greet guests warmly upon arrival and manage guest seating efficiently using reservation systems like OpenTable or similar platforms Take and process food and beverage orders accurately using POS systems such as Aloha POS or Micros POS, including handling cash and credit transactions Provide knowledgeable recommendations on menu items, including wine and spirits, to enhance guest experience through upselling techniques Serve food and beverages promptly while maintaining high standards of presentation, cleanliness, and sanitation in accordance with food safety guidelines Assist with food handling, bussing tables, and maintaining a clean dining environment to ensure guest comfort and safety Manage guest relations by addressing inquiries, resolving concerns promptly, and ensuring overall guest satisfaction Support the team during busy hours by managing multiple tasks efficiently with excellent time management skills Qualifications Previous experience in food service or hospitality roles such as host/hostess, server, bartender, or front desk staff is preferred but not required; culinary or nightclub experience is a plus Familiarity with POS systems including Aloha POS, Micros POS, or similar platforms for sales transaction processing Strong customer service skills with an energetic and positive attitude Ability to handle cash transactions accurately and perform basic math calculations quickly and confidently Knowledge of wine, spirits, cocktail preparation, and beverage service standards Experience in food handling, sanitation practices, and food safety regulations Excellent communication skills with a focus on guest relations and teamwork Ability to work flexible hours including evenings, weekends, and holidays in a fast-paced environment Join us if you're passionate about delivering outstanding guest experiences! We value energetic individuals who thrive in lively settings and are eager to grow their hospitality expertise. This is more than just a job — it's an opportunity to be part of a vibrant team dedicated to excellence in the food industry.