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Kalahari Resorts & Conventions

Waterpark Food Runner

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Job Description

Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity:

water, we're also committed to bringing clean water to one million people in Africa. Waterpark Food Runner Kalahari Resorts & Conventions is seeking a Waterpark Food Runner. In this role, you will provide friendly, responsive service to create a beyond expectation experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily. As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure orders reach guests quickly, correctly, and with great customer service. Key Responsibilities Delivery food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner.

Maintain clean, neat, and organized service area.

Monitor and observe guests dining experience. Ensure guests are satisfied with the food, beverage, and service. Respond promptly and courteously to their needs and requests.

Be ready and willing to assist bussers with clearing and resetting tables.

Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, associates and guests. What We're Looking For General food and beverage knowledge involving at least 1 year of front-of-the-house operations is preferred. Prior restaurant experience in a full-service restaurant is a must or background in the service industry is a plus

Good verbal communication and interpersonal skills are a must. Must be able to work in a stationary position for long periods of times and in sometimes hot and humid weather conditions.

Must be able to work and be flexible with all shifts, weekends, and holidays A Sampling of Our Benefits Our team enjoys a comprehensive benefits package, including: Career growth opportunities with promotion from within 401(k) matching, paid time off, and holiday compensation Health, dental, and vision coverage for full-time associates Employee appreciation events, discounts, and perks at all resorts Education assistance programs to help advance your career Be Part of Something Extraordinary At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by

USA TODAY

as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. | Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance