SUMMARY As a room service attendant, you will be taking guest orders by phone then delivering food, drinks, silverware and condiments to guest rooms to fulfill those guest orders. When you are not delivering items to guest rooms, you will be responsible for stocking supplies for orders.

WHAT YOU WILL DO

Answer Room Service telephones and respond to guest requests in a timely , friendly and efficient manner Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc. Upsell food and beverage items including sides, dessert, beverages, and special promotion items Take guest food and beverage orders and input orders in appropriate point-of-sale system Reconcile check upon delivery of order including verifying check totals, and gratuity disbursement.

WHAT YOU NEED TO GET THE JOB DONE

High School Diploma or equivalent preferred. 0-6 months of job-specific work experience with demonstrated competence. Must be over 21 years old. Food Handler Permit, Alcohol Certification. Must demonstrate competency in reading, writing, and arithmetic with accuracy in math . Must be able to learn menus and demonstrate ability to multi-task. Such as ring several checks at once, serve several guests at once while maintaining interactions between other staff and guests. Requires exercise of judgment within policy guidelines, problem solving and initiation of activities within job description, and strong understanding of other Snowbird operations.

WORK SCHEDULE

Shifts vary, may be early morning, weekends, holidays, and depending on business levels.

WORKING CONDITIONS

Must be prepared to stay overnight, if necessary, on occasional times of road closures. May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird. Must be able to lift 35 lbs. Must be able to carry trays and other items needed for service. Must be able to stand for long periods of time. Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.

WHY WORK HERE

Ski pass and comp ticket benefits Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees 401k Discounts with Powdr partners Free transportation to work: UTA Bus, Rideshare Vans, and Employee Blue Shuttles