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RR
Red Robin Dulles
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Virginia data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$33,758 / year median in Virginia
+11% projected growth
Job Description
Job Overview We are seeking an energetic and dedicated Server to join our vibrant restaurant team! In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert beverage and food knowledge, and a lively, welcoming attitude. Your enthusiasm and professionalism will help create memorable dining moments for our guests. This position offers an exciting opportunity to showcase your culinary passion, sales skills, and hospitality expertise in a fast-paced, dynamic environment. All positions are paid. Duties Greet guests warmly and provide attentive, personalized service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable Process sales transactions efficiently while handling cash, credit cards, and other payment methods Upsell menu items including wines, spirits, cocktails, and specialty dishes to enhance guest satisfaction and increase sales Serve food and beverages promptly while maintaining high standards of presentation and sanitation Ensure food safety and sanitation protocols are followed during food handling and serving Assist with bussing tables, cleaning workstations, and supporting kitchen staff as needed to maintain a clean environment Skills Proven experience in food service or restaurant environments with a focus on fine dining or nightlife settings such as nightclubs or bars Strong knowledge of POS systems including Aloha POS, Micros POS, and OpenTable for order processing and sales management Excellent customer service skills with the ability to build guest relations and handle diverse customer needs Knowledge of wine, spirits, cocktail preparation, and beverage service techniques Effective time management skills to prioritize tasks during busy shifts Basic math skills for processing cash transactions accurately Food industry experience with understanding of food safety standards and sanitation procedures Ability to upsell menu items confidently to maximize sales opportunities Experience with food preparation, food handling, and beverage service in hospitality settings Strong communication skills to coordinate with team members and ensure smooth service flow Restaurant experience preferred but not required Join us if you're passionate about delivering exceptional guest experiences in a lively atmosphere! We value energetic team players who thrive on creating memorable moments through outstanding service.