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GB
Gateway Bar and Grill
Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Wisconsin data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,302 / year median in Wisconsin
+4% projected growth
Job Description
Job Summary Join our dynamic team as a Server, where your enthusiasm and hospitality skills will create memorable dining experiences for our guests. In this energetic role, you will be the friendly face that guides guests through their meal, ensures exceptional service, and promotes a welcoming atmosphere. Your culinary knowledge and food industry experience will help you deliver top-tier customer service while efficiently managing multiple tables and orders. This position offers an exciting opportunity to develop your hospitality career in a lively, fast-paced environment that values teamwork, professionalism, and guest satisfaction. Responsibilities Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clarity and precision Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities Serve food and beverages promptly, ensuring proper presentation and adherence to food safety standards Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring a positive experience Maintain cleanliness and sanitation of the dining area, including bussing tables and resetting for new guests Assist with food handling, preparation support, and basic kitchen tasks when needed to ensure smooth operations Skills Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs Strong knowledge of POS systems including Aloha POS and Micros POS; familiarity with OpenTable is a plus Excellent customer service skills with a friendly, energetic demeanor Ability to manage time effectively in a fast-paced setting while multitasking efficiently Knowledge of food safety protocols, sanitation standards, and proper food handling procedures Experience with food preparation, bussing, hosting/hostess duties, and basic math for cash handling and cashiering Culinary experience or background in the food industry enhances your ability to engage with guests confidently Join us to be part of an energetic team dedicated to delivering outstanding guest experiences! Your hospitality expertise combined with your passion for food will make a lasting impact on our guests' visits. We value motivated individuals who thrive in lively environments where teamwork and exceptional service are at the forefront.