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Oneida Casino Hotel

Banquets Server

Entry-Level JobVerifiedNo experience needed

Career Insights for Waiter / Waitress

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Based on Wisconsin data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$31,302 / year median in Wisconsin

+4% projected growth

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Job Description

Join Our Team as a
Banquet Server About Us:
The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
Communication:
Effectively communicate with guests and team members to coordinate service and address any needs or concerns. Attention to
Detail:
Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
Time Management:
Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
Problem-Solving:
Address guest complaints and issues calmly, referring them to management when necessary.
EDUCATION & EXPERIENCE
High School diploma or equivalent and/or experience in a hotel or a related field preferred. Previous experience in a banquet or hospitality setting is preferred. Certification in Alcohol Awareness and Food Handling as required by state regulations. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Our hotel's convenient location places you across the street from Austin Straubel International Airport (GRB) and about four miles from Lambeau Field, home of the Green Bay Packers. After a morning of meetings, try your luck at the tables and slot games of Oneida Casino, connected to the hotel via an interior walkway. If you crave a dose of the great outdoors, visit Thornberry Creek at Oneida, which offers exceptional golf less than seven miles away.
Source:
Hospitality Online