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SW
Su Wings Chinese Restaurant
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Wisconsin data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,302 / year median in Wisconsin
+4% projected growth
Job Description
Job Summary We are seeking a friendly and professional Server to join our dynamic team in delivering exceptional dining experiences. The ideal candidate will possess strong customer service skills, food industry knowledge, and the ability to efficiently manage multiple tables in a fast-paced environment. Experience with POS systems and a passion for hospitality are essential to ensure guest satisfaction and operational excellence. Duties Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using POS systems Serve food and beverages promptly while maintaining presentation standards Handle cash transactions accurately, including cash handling and cashiering responsibilities Ensure food safety and sanitation standards are consistently met during service Assist with food preparation, bussing tables, and maintaining cleanliness in dining areas Address guest inquiries, resolve issues promptly, and foster positive guest relations Requirements Customer service skills with a focus on guest relations and satisfaction Time management skills to handle multiple tables efficiently during busy hours Basic math skills for accurate cash handling and billing processes Ability to work flexible hours including nights Join our team if you are passionate about hospitality and eager to provide memorable experiences for our guests. We value professionalism, teamwork, and a positive attitude in creating an inviting atmosphere for all patrons.