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LK
Litpot Korean BBQ & hotpot
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on West Virginia data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,684 / year median in West Virginia
+11% projected growth
Job Description
Job Summary Join our dynamic team as a Server and become the heart of our guest experience! In this lively role, you will deliver exceptional service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your energy, attention to detail, and passion for hospitality will create memorable moments for our guests. This paid position offers an exciting opportunity to develop your skills in a fast-paced, vibrant environment while providing top-tier customer service. Responsibilities Greet guests warmly and assist with seating arrangements, ensuring a friendly and professional first impression Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS Serve food, beverages, and cocktails efficiently while maintaining high standards of presentation and quality Process cash and credit card transactions accurately, including sales transactions processing and handling tips Upsell menu items, including wines, spirits, and specialty cocktails, to enhance guest experience and increase sales Maintain cleanliness and sanitation standards by bussing tables, cleaning service areas, and adhering to food safety protocols Provide knowledgeable recommendations on wine pairings, spirits, and menu items to elevate the dining experience Skills Proven experience in food service or restaurant environments with a focus on guest relations Strong knowledge of POS systems such as Aloha POS or Micros POS; OpenTable experience is a plus Excellent customer service skills with the ability to handle guest inquiries professionally Ability to multitask efficiently in a fast-paced setting while managing time effectively Basic math skills for processing payments accurately and managing cash handling responsibilities Culinary or food industry experience preferred; knowledge of food safety and sanitation standards essential Beverage expertise including cocktail making, wine knowledge, spirits experience, and beverage service skills Previous fine dining or hospitality experience highly desirable; serving or host/hostess background is advantageous Join us to be part of an energetic team dedicated to delivering outstanding hospitality. Your enthusiasm and commitment will help create unforgettable dining experiences for every guest!