Hotel Property Management Assistant

Bonaparte Castle Events, Inc.

Position Title:

Property Management Assistant Location:

Salisbury, North Carolina Reports To:

Property Manager Employment Type:

Part-Time or Full-Time (Flexible)

Compensation:

Based on experience; hourly or salaried Position Summary Bonaparte Castle Events, Inc. is seeking a reliable and detail-oriented Property Management Assistant to support the daily operations, maintenance coordination, hospitality management, and event readiness of our historic venue and guest accommodations. This role is critical to maintaining the elegance, functionality, and guest experience associated with the Bonaparte Castle brand. Key Responsibilities Property Maintenance & Oversight Conduct daily walkthroughs of the property, including the main house, tavern, grounds, and accommodations Identify, log, and follow up on repair or maintenance needs; coordinate with vendors and service providers Monitor cleanliness, safety, and appearance of outdoor spaces and event zones Assist in managing compliance-related systems (fire suppression, HVAC, water, etc.) Coordinate with maintenance and landscaping for and event specific requirements or scheduling Hospitality & Room Turnover Assist in the quality control after housekeeping has performed room turnover and staging of overnight rooms and suites; ensure guest-ready presentation Coordinate housekeeping for laundry/linen rotation and in-room amenity replenishment based upon Property Management System calendar of check-in and check-outs Oversee general cleanliness and function of shared guest spaces and common areas Technology & System Support Point of Sale (POS)

Operations :

Use Square POS for processing tavern and on-site retail transactions, updating item inventory, and closing out daily sales reports Property Management System (PMS) : Use CloudBeds to monitor room availability, check-in/out guests, update booking records, assign rooms, and coordinate with housekeeping Troubleshoot guest issues related to billing, room access, or digital booking through these systems Administrative Support Manage supply inventory and coordinate timely restocking Schedule and confirm vendor appointments; maintain logs and records Support basic clerical and reporting tasks for leadership as needed Event & Guest Support Assist in setup and breakdown of events, particularly in coordination with vendors and rental teams Be present during events as needed to provide on-site property support and guest assistance Assist in signage, parking, lighting, and emergency coordination during large gatherings Coordinate with Bar Manager for special requests or event requirements Qualifications Experience in hospitality, property management, event coordination, or facility maintenance Familiarity with Square Point-of-Sale (POS) and CloudBeds Property Management System (PMS) is strongly preferred Strong attention to detail and ability to manage multiple priorities Excellent customer service and communication skills Physically able to navigate stairs and carry up to 40 lbs Flexible availability including some evenings and weekends Preferred Traits Experience working in a boutique hotel, historic property, or wedding/event venue Tech-savvy with a willingness to learn new platforms and processes A self-starter with a proactive, solutions-oriented mindset Passion for Southern hospitality and historic preservation Bonaparte Castle Events, Inc. is an equal opportunity employer and welcomes applicants from all backgrounds.

Job Types:

Full-time, Part-time, Internship Pay:

$18.00 - $23.00 per hour

Benefits:

Flexible schedule Paid time off

Experience:

Hotel management: 1 year (Required)

Work Location:

In person