Hotel Security

Hotel Security Position Summary The Hotel Security is responsible for maintaining a safe, secure, and welcoming environment for guests, employees, vendors, and hotel property. This role involves monitoring hotel premises, responding to emergencies, enforcing hotel policies, and providing exceptional guest service while ensuring the protection of people and assets. Key Responsibilities Patrol hotel property, including guest floors, parking areas, entrances, and public spaces. Respond promptly to emergencies, disturbances, accidents, and guest concerns. Assist with crowd control and conflict resolution in a professional manner. Prepare accurate incident, accident, and daily activity reports. Enforce hotel safety policies and procedures. Coordinate with local law enforcement, fire departments, and emergency responders when necessary. Provide assistance to guests and employees, including directions, escorts, and emergency support. Conduct investigations related to theft, vandalism, or suspicious activity. Ensure compliance with fire safety regulations and evacuation procedures. Monitor access control and secure restricted areas. Support hotel management during special events and high-occupancy periods. Qualifications High school diploma or equivalent required. Previous security, law enforcement, military, or hospitality experience preferred. Strong observation, communication, and problem-solving skills. Ability to remain calm and professional under pressure. Basic computer and report-writing skills. CPR/First Aid certification preferred. Ability to work flexible schedules, including nights, weekends, and holidays. Physical ability to stand, walk, and patrol for extended periods. Skills & Competencies Customer service orientation Attention to detail Conflict de-escalation Emergency response readiness Integrity and professionalism Team collaboration Situational awareness Working Conditions Indoor and outdoor patrols in varying weather conditions. May involve lifting, standing, walking, and responding quickly to emergencies. Fast-paced hospitality environment with frequent guest interaction. Reporting Structure Reports to the Security Supervisor, Security Manager, or Director of Operations. Benefits Health, dental, and vision insurance Paid time off and holiday pay Employee hotel discounts Training and career advancement opportunities Equal Opportunity Statement Innisfree Hotels is an equal opportunity employer and values diversity in the workplace. We are committed to creating an inclusive environment for all employees.

Pay:

$15.00 - $17.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person