A Chief Human Resources Officer (CHRO) is a corporate officer who oversees all aspects of human resource management and industrial relations policies, practices and operations for an organization. Corporate executive overseeing the human resources function at a company. This includes the development and execution of strategies for talent acquisition, learning and development, compensation and benefits, and HR analytics.
Chief Human Resources Officer
Charlotte-Mecklenburg Schools
Charlotte-Mecklenburg Schools - Charlotte, North Carolina This job is also posted in North Carolina School Jobs
Job Details
Job ID:
5899672
Application Deadline:
Posted until filled
Posted:
Aug 24, 2026 12:00 AM (UTC)
Starting Date:
Immediately
Job Description
General Definition of Work
The Chief Human Resources Officer (CHRO), under minimal supervision, performs senior level work with extensive decision-making discretion overseeing multiple processes as they relate to preemployment, employment, and post-employment of employees for the school district. This position plans, directs, manages, and evaluates all human resources programs, services, and personnel to include areas responsible for: Employee Relations; Evaluations/Performance; Staffing; Salary Administration; Human Resource Information Systems-HRIS; Benefits; and Licensure and Reporting. The employee is a member of the Superintendent's Executive Cabinet. Employee performs highly advanced and supervisory work to carry out Board of Education policies and procedures related to a wide variety of programs and activities under the direction of the Superintendent.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary/Status
PG 15/Full-time, 12 months
Reports To
Superintendent
Place of Work
The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures
Lead, manage and supervise assigned programs in the district
Supervise assigned area staff and operations; coordinates between department supervisors and other staff or agencies; reviews budgets and allocations; evaluates staff
Establish and implement budgeting and fiscal management systems consistent with local, state, and federal requirements
Manage the collection and completion of required data; investigate issues and write reports
Direct and lead the development of goals, the preparation of short and long-range plans, and the implementation of programs and services
Serve as district legal compliance officer for all personnel related functions
Serve as superintendent's designee on personnel issues
Counsel principals and other administrators, both in an advisory capacity and by providing pragmatic assistance, on a variety of employee issues
Direct programs and processes to ensure all school system employees are afforded the right of due process through employee grievance hearings and investigations
Research and respond to inquiries and requests from the Board of Education, Superintendent, and other administrators, and third parties regarding personnel issues
Ensure that all Human Resources systems are fair, equitable, and adhere to state, federal, and local laws, and school board policies
Prepare and recommend personnel policies and procedures that are compliant with laws and regulations governing school system employees
Attend regular and called meetings of the Board of Education as needed/required by superintendent
Direct programs and processes to recruit, hire, and retain highly qualified teachers, administrators, and all other staff throughout the district
Prepare recommendations for employment, promotion, and retention of all administrative, professional, and support employees for the Board of Education
Oversee proper administration of licensure requirements for certified staff
Recommend and advise on policy and decisions involving compensation
Coordinate research and surveys of salaries and employee benefits for comparable positions in other school systems and in business and industry
Align professional development programs (such as training for mentors, alternative licensure programs, NBPTS certification, and NCEES) for employees, including teachers and administrators, to achieve organizational goals
Develop and maintains a comprehensive employee induction and orientation program for all newly hired employees
Develop and maintain a comprehensive ethics training program for all employees
Direct the preparation of the annual report on professional staffing for NC Department of Public Instruction, as well as miscellaneous reports for school system and federal users
Direct processes to ensure accurate management of personnel records and reporting through Human Resource Information System
Organize and sponsor special recognition programs for staff
Provide leadership and support for principals and assistant principals
Facilitate and oversee the departmental budgets and approve all expenditures associated with the programs
Develop and maintain a comprehensive employee evaluation system with necessary coaching and support to implement with fidelity
Manage workers' compensation claims while controlling district losses through a comprehensive safety program that educates employees
Manage unemployment claims while controlling district losses at hearings before the Employment Security Commission
Manage a comprehensive benefits program to attract and retain staff
Complete local, state, or federal surveys and reports accurately and promptly
Facilitate staff meetings and attend other related meetings as needed/required
Participate in professional development workshops and leadership training
Create an inclusive environment with positive communication/public relations
Facilitate the development of the department's improvement plan
Perform related work as assigned or required
Knowledge, Skills, Abilities
Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies and human resources programs
Comprehensive knowledge of federal, state, and local regulatory requirements applicable to school system human resources programs
Thorough knowledge of county and school board policies, procedures, and standards regarding funding, position control, and allotments
Ability to maintain professional and emotional control under stress
Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
Ability to learn and use specialized tools, equipment or software related to business needs
Ability to develop and monitor a budget
Ability to direct and evaluate the work of others
Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
Ability to communicate effectively
Ability to reason, make judgments, and maintain effective working relationships
Ability to employ positive communication skills in all settings/mediums
Ability to problem-solve utilizing sound judgment
Ability to maintain confidentiality regarding school system business
Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
Ability to take initiative, work independently, and exercise sound judgement
Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions
Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment
Education and Experience
Bachelor's degree in education, HR Management, or related area required
Doctorate in education or related area preferred
NC Certification (Principal or Superintendent) preferred
Minimum of five (5) years' experience as building or district administrator preferred
Equivalent combination of experience and education
Special Requirements
Possess and maintain a valid Driver's License or ability to provide own transportation
Travel to school district buildings and professional meetings