Pension Representative

Pension Representative Anchorage, AK Job Details Full-time $18 - $25 an hour 1 day ago Benefits Paid jury duty AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Pension plan Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Microsoft Word Benefits administration Record keeping Computer operation Customer communication Microsoft Excel Microsoft Outlook Retirement plan management Achieving HIPAA compliance Computer literacy Maintaining patient confidentiality Basic math Regulatory compliance HIPAA Filing Customer inquiry handling High school diploma or GED Math Data management AS400 Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and detail-oriented Pension Representative to join our dynamic Pension team. In this vital role, you will serve as a primary point of contact for participants regarding pension plans, retirement benefits, and related inquiries. Your energetic approach will ensure smooth administration of pension programs, compliance with regulatory standards, and exceptional service delivery. This position offers an exciting opportunity to influence employee satisfaction and contribute to the organization's commitment to comprehensive benefits administration. Duties Act as the main liaison for employees seeking information about pension plans, retirement options, and related benefits, providing clear and proactive communication. Manage pension-related data collection, ensuring accuracy and confidentiality. Process pension enrollments, updates, and terminations efficiently. Assist with regulatory reporting requirements related to pensions and retirement plans, ensuring compliance with laws such as ERISA and HIPAA. Answer inquiries and correspondence related to pension benefits and the pension fund. Provide comprehensive advice on what options a participant has. Maintain records on "active" plan participants and "retired" plan participants, Verify hours reported, vesting of benefits, reciprocity, pro-rata reciprocity, forfeiture of pension benefits. Calculation of retirement benefits, processing monthly retirement income checks and Retirement Savings Plan distributions, and answer inquiries regarding retiree HRA. Send letters and track status for under/over payment of benefits. Responding to inquiries regarding death benefits, life insurance, beneficiary H&W coverage, divorces, division of benefits calculations, and pension attachments, (i.e., QDROs, IRS levies, child support). Assist with the maintaining participant files, check register files, and agreement files. Assist in regular mail runs, special mail outs, and return mail. Ensure compliance with HIPAA privacy policy and confidentiality requirements.

Additional duties:

Perform other duties as assigned. Requirements Education - High school diploma or equivalent. Strong math skills. Excellent attention to detail. Basic computer skills; experience with AS400, and online services is a plus. Good working knowledge of Microsoft Word, Excel, and Outlook. Excellent customer service skills. Strong interpersonal, written and oral communication skills. Team player with self-motivation, excellent attendance & punctuality.

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid jury duty Paid time off Retirement plan Vision insurance

Work Location:

In person