Benefits Enrollment Specialist Employee Liability Management Inc - 3.0 Mobile, AL Job Details Full-time $18 an hour 20 hours ago Benefits Dental insurance 401(k) Vision insurance Qualifications Affordable Care Act (ACA) Bilingual Insurance claims inquiry response Retirement account customer support Insurance products customer support Confidential information handling HIPAA compliance Microsoft Outlook HR communication Phone communication Spreadsheets Health insurance policy knowledge Regulatory compliance In-person customer service Health insurance customer support Dental insurance HIPAA Metrics Reporting Employee Retirement Income Security Act of 1974 (ERISA) Data summary reports High school diploma or GED Employee data management Phone customer support Vision insurance Customer engagement Data accuracy checks Communication skills Employee record maintenance Entry level Payroll record maintenance Full Job Description Job Summary The Benefits Enrollment Specialist is responsible for assisting employees or clients with enrolling in, updating, and understanding their benefits programs. This role ensures accurate data entry, provides guidance on available benefit options, and delivers excellent customer service while maintaining compliance with company policies and regulations. Key Responsibilities Guide employees/clients through the benefits enrollment process (health, dental, vision, retirement, etc.) Explain plan options, coverage details, and eligibility requirements in a clear and professional manner Process enrollments, changes, and terminations accurately in payroll and benefits systems Verify and maintain accurate employee benefits records Assist with open enrollment periods, including communication and follow-ups Respond to inquiries via phone, email, or in person regarding benefits plans and claims Coordinate with insurance carriers and internal HR teams to resolve issues Ensure compliance with federal, state, and company regulations Maintain confidentiality of sensitive employee information Generate reports and track enrollment metrics as needed Skills & Competencies Strong communication and interpersonal skills High attention to detail and accuracy Ability to explain complex information in a simple, understandable way Strong organizational and time management skills Customer-focused mindset with problem-solving abilities Proficiency in Microsoft Office (Excel, Word, Outlook) Ability to handle confidential information with discretion Preferred Qualifications High School Diploma Knowledge of benefits plans (health insurance, COBRA, 401(k), etc.) Familiarity with relevant regulations (ACA, HIPAA, ERISA) Bilingual abilities (if applicable to workforce needs) Expectations In Office 18/hr wq7JWcLU2C