Benefits Coordinator

The Benefits Coordinator supports the administration, communication, and day‑to‑day operations of the organization's employee benefits programs. This role ensures employees understand and can access their benefits, maintains accurate records, and partners with HR, payroll, and external vendors to deliver a smooth and compliant benefits experience.

Key ResponsibilitiesBenefits AdministrationAdminister health, dental, vision, life, disability, and retirement plans.

Process enrollments, changes, and terminations in HRIS and vendor systems.

Coordinate annual open enrollment, including materials, employee support, and system updates.

Audit benefits data regularly to ensure accuracy and compliance.

Employee SupportServe as the primary point of contact for employee benefits questions.

Provide guidance on plan options, eligibility, and enrollment processes.

Assist employees with claims issues by liaising with carriers and vendors.

Conduct benefits orientations for new hires.

Compliance & ReportingMaintain compliance with federal and state regulations (e.g., ACA, COBRA, ERISA, FMLA).Prepare required documentation, notices, and reports.

Support audits and ensure proper recordkeeping.

Vendor & Payroll CoordinationWork with benefits providers to resolve issues and maintain service quality.

Reconcile monthly invoices and ensure timely payment.

Coordinate with payroll to ensure accurate deductions and adjustments.

Process ImprovementRecommend enhancements to benefits processes, communication, and employee experience.

Assist with benefits-related projects, surveys, and program evaluations.