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Robert Half
Benefits Specialist
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59
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Job Description
Key responsibilities:
Benefits Administration and Employee Support
Benefits Administration and Employee Support
- Serve as a primary point of contact for employee benefits inquiries through email and ServiceNow, researching and resolving enrollment and claims issues
- Administer life events in Workday, including leave of absence events, from initiation through completion and close-out
- Review and approve dependent eligibility in Workday and process Evidence of Insurability approvals and denials
- Prepare benefit verification letters, new hire enrollment reminders, and The Hartford conversion letters
- Process child support orders (medical support) in coordination with PayrollBilling, Premium Reconciliation and COBRA
- Reconcile and process monthly carrier invoices
- Manage premium receipts and deposits, arrears clearance, and late-premium notices for employees on leave
- Administer COBRA end to end, including WageWorks reconciliation and auditing COBRA files against Workday to resolve discrepanciesAudits, Reporting and Payroll Integration
- Partner with Payroll each semi-monthly and biweekly pay cycle to ensure benefit retros and arrears are processed accurately
- Run and analyze recurring audit reports, including retro recalculation by pay date, benefit status events, terminated employees with benefits, and dependent validation
- Audit passive life events (coverage end dates, overage dependents, ACA eligibility
- Track part-time faculty benefit eligibility
- Audit carrier integration files (including The Hartford) and resolve discrepancies
- Prepare the VOP report for the Jesuit community with PayrollOpen Enrollment
- Coordinate benefits fair logistics, including carrier invitations, catering, and event setup
- Provide administrative and employee support throughout the Open Enrollment period
Benefits
- Dental Insurance