Description Temco Logistics is seeking a Workers' Compensation Claims Specialist to join our growing Claims Department. This role serves as the primary Temco point of contact for employees experiencing workplace injuries and works closely with Operations, Payroll, HR, Safety, and our third-party claims partners to support employees from injury through return-to-work. The position plays a key role in Temco's newly enhanced workers' compensation model, which will centralize claim coordination within the Claims Department to provide a more consistent employee experience, stronger documentation, and improved operational support. This is not an insurance adjuster position. The focus of this role is employee support, claim coordination, documentation management, modified duty coordination, return-to-work planning, and cross-functional partnership. What You'll Do Serve as the primary Temco contact for injured employees throughout the workers' compensation process. Conduct employee outreach following workplace injuries and explain the process, expectations, and available resources. Maintain accurate claim documentation and activity records. Coordinate with Operations, Payroll, HR, Safety, and external claims partners. Assist with modified duty assignments and return-to-work efforts. Support Temporary Transitional Employment (TTE) coordination when needed. Track open claims, follow-up items, restrictions, and return-to-work status. Escalate issues impacting employee recovery, return-to-work efforts, or operational effectiveness. Participate in claim reviews, training initiatives, and process improvement efforts. What We're Looking For Required Qualifications 2+ years of experience in workers' compensation, claims administration, HR, leave administration, employee relations, safety, compliance, or a related field. Strong communication, interpersonal, and relationship-building skills. Strong attention to detail and documentation abilities. Ability to manage multiple priorities and deadlines. Preferred Qualifications Workers' compensation experience. Experience supporting field operations, transportation, warehouse, logistics, or distribution environments. Experience coordinating return-to-work or modified duty programs. Experience working with claims systems, RMIS platforms, HRIS systems, or case management tools. Experience partnering with multiple departments to resolve employee issues and operational challenges. Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. #

INDSC Job Type:

Full-time Pay:

$25.00 - $27.50 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Vision insurance

Physical Setting:

Call center

Office Experience:

Customer service: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person