Provides administration of employee and retiree benefits and wellness programs; provides operational support to the Risk Management Department.

• Informs new, current and terminating employees of benefits, to include life, health and dental insurance, Flexible Spending Plans, Health Savings Accounts and pre-tax deductions; assists with new employee orientation.
• Assists retirees with benefit enrollment.
• Plans, develops and coordinates implementation and monitoring of county wellness programs; participates as member of the Wellness Committee. Directs implementation of wellness related activities to include health screenings, Lunch and Learn classes, Bloodmobile, flu-shots and fitness classes, etc.
• Provides plan administration, creates participant communications and customer service regarding benefit plans; counsels employees and retirees regarding their coverage and options in accordance with established policies and practices.
• Administers COBRA notifications and ensures compliance for dental insurance; coordinates and tracks COBRA payments for medical premiums.
• Plans and implements the open enrollment process and the distribution of benefits enrollment materials; determines eligibility and ensures the accuracy of benefit enrollments.
• Assists employees with benefits claims issues and plan changes; processes Qualifying Life Events (QLEs) status changes.
• Assists with benefit contract monitoring and renewals.
• Responds to inquiries regarding plan provisions, benefits enrollment, status changes and other questions.
• Processes and administers disability paperwork.
• Assists Payroll as needed.
• Maintains department website and intranet pages.
• Maintains, updates and ensures the integrity of the department's filing system, both electronic and paper.
• Performs other duties as assigned.

Education, Training, and Experience:

Associate's Degree supplemented by a minimum of three (3) years' experience in employee benefits, with emphasis on health, life and dental claims and IRS Section 125 plans, or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Experience with Microsoft Word and Excel is required. Experience with Microsoft Access is preferred. Minimum typing speed of 25 words per minute is preferred. Licenses and/or

Certifications:

Requires a valid driver license.

Physical Requirements:

Requires the ability to operate office equipment, to include computers, copy/fax machines and related peripherals. Must be able to exert 20 to 50 pounds of force occasionally, 10 to 25 five pounds of force frequently, and a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Requires periodic walking and standing, with occasional bending and stooping. Physical demands are essentially those of sedentary work.

Language Ability:

Requires the ability to communicate in English, including the ability to convey, record and exchange information; requires the ability to explain procedures and to give, receive and follow oral and written instructions. Requires ability to read a variety of moderately complex technical data, policy and procedure manuals, codes, professional journals. Requires the ability to prepare forms and reports using prescribed formats, and adhering to all rules of grammar, spelling, diction and punctuation. Requires the ability to communicate with a broad array of individuals from various professional backgrounds.

Intelligence:

Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret a variety of instructions in written and oral form; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation.

Numerical Aptitude:

Requires the ability to add and subtract totals, multiply and divide, use decimals and calculate percentages; interpret graphs; compute ratio and proportion.

Interpersonal Temperament:

Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under stress when confronted with frequent deadlines or peak workloads. Requires the ability to exercise consistent tact and courtesy when in frequent contact with various professionals, county staff, and the general public.