Responsibilities:

Administer employee benefit programs across several international locations, ensuring plans are delivered accurately and consistently in alignment with regional practices.
Oversee global leave administration, including coordination of cases, tracking of statuses, and adherence to applicable legal and policy requirements.
Partner with payroll teams to support benefit-related deductions, adjustments, and final pay processing connected to employee separations or status changes.
Manage relationships with external brokers, carriers, and benefit vendors to resolve issues, maintain service levels, and support ongoing program administration.
Review invoices and perform billing reconciliation to confirm benefit charges are accurate, researched, and resolved in a timely manner.
Monitor compliance requirements related to global benefits and leave programs, helping ensure processes meet country-specific regulations and documentation standards.
Produce reports and analyze benefits data to identify trends, support decision-making, and improve operational visibility for stakeholders.
Serve as a subject matter resource for ADP Workforce Now and related benefits processes, assisting with administration, issue resolution, and data integrity efforts. Requirements
Demonstrated experience managing global benefits programs across multiple countries or regions is required.
Prior hands-on expertise with ADP highly preferred.
Experience partnering with payroll on benefit deductions, adjustments, and final payment activities.
Strong background in billing review, invoice validation, and reconciliation of benefit-related charges.
Working knowledge of leave administration, including FMLA and other applicable leave practices.
Understanding of global compliance considerations tied to benefits and employee leave programs.
Strong analytical skills with the ability to interpret data, create reports, and identify discrepancies.

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