JobID:

14991

Position Type:

Secretarial/Clerical/Employee Benefits Specialist I Date Posted:

8/12/2026

Closing Date:

08/19/2026

Job Description:

Benefits Specialist I Position Overview:

The Benefits Specialist I provides administrative and technical support in the day-to-day administration of employee and retiree benefit programs. Responsibilities include assisting employees with benefit inquiries, maintaining accurate and confidential records, processing benefit-related transactions, preparing reports and correspondence, and supporting compliance with applicable laws, regulations, Board policies, and negotiated agreements.

Location:

Center for

Education Services Compensation:

Grade 7 Step 1 with a starting hourly rate of $20.40. Potential future earnings for this position on the ESP Salary Scale are $20.40 - $36.90

Schedule:

8

Hours/Day Work Year:

12-

Month Reports To:

Coordinator of Human Resources:

Employee Benefits Benefits:

Employee Benefits Summary Required Qualifications:

Education:

Must hold a high school diploma, GED, or equivalent.

Experience:

Minimum three (3) years of experience in Human Resources, employee benefits administration, or a related field.

Knowledge/Skills/Abilities:

Strong mathematical, analytical, and problem-solving skills with exceptional attention to detail. Ability to interpret policies, procedures, contracts, and benefit plan documents. Excellent organizational and time-management skills with the ability to prioritize multiple assignments and meet deadlines. Excellent verbal and written communication skills. Demonstrated ability to provide exceptional customer service while maintaining professionalism and confidentiality. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Microsoft Teams, Adobe Acrobat, and Google Workspace. Ability to learn and effectively utilize Human Resources Information Systems (HRIS), benefits administration systems, and payroll software. Ability to accurately enter, review, reconcile, and maintain data and records. Ability to work independently, exercise sound judgment, and collaborate effectively within a multidisciplinary team. Ability to handle confidential employee, medical, benefits, payroll, and personnel information appropriately. Ability to communicate complex benefit information in a clear and understandable manner.

Attendance:

Regular and predictable attendance is an essential function of this position.

Accommodations:

Ability to perform essential job functions with or without reasonable accommodation.

Preferred Qualifications:

Associate's degree in Human Resources, Business Administration, Public Administration, or a related field. Three (3) years of successful Human Resources or employee benefits experience, preferably including experience with: Workers' compensation administration; Health, dental, vision, life, and disability benefits; COBRA administration, Medicare and retiree benefits; Retirement programs; Leave administration; Employee wellness programs. Experience working in a public sector, educational, or school system.

Role Responsibilities:

Employee and Retiree Benefits Serve as a primary point of contact for employee and retiree benefit inquiries received by telephone, email, and in person. Provide accurate and timely information regarding benefit eligibility, enrollment, coverage, changes, and applicable deadlines. Assist employees with enrollment and qualifying life event changes. Assist with new employee benefit orientations and enrollment activities. Assist with retiree benefit administration and provide information regarding applicable programs and requirements. Coordinate with insurance carriers, third-party administrators, and other benefit providers to resolve employee and retiree benefit issues. Records and Data Management Maintain accurate, complete, and confidential employee and retiree benefit records. Process and maintain benefit-related transactions in HRIS, benefits administration systems, payroll systems, and other applicable databases. Reconcile benefit enrollment and deduction information and identify discrepancies for correction. Maintain electronic filing systems for benefits, retirement, leave of absence, workers' compensation, correspondence, and other Human Resources records. Ensure records are maintained in accordance with applicable retention requirements, Board policies, and privacy and confidentiality requirements. Compliance and Administration Assist with the administration of employee benefit programs in accordance with applicable federal and state laws, regulations, Board policies, negotiated agreements, and plan documents. Assist with required benefit-related notices, correspondence, reports, and documentation. Assist with compliance activities associated with benefit programs, including COBRA, Medicare, retirement programs, and other applicable requirements. Maintain current knowledge of benefit programs, procedures, deadlines, and administrative requirements. Identify and communicate benefit-related issues or discrepancies to the

Coordinator of Human Resources:

Employee Benefits. Workers' Compensation and Leave Assist with the administration and processing of workers' compensation claims and related documentation. Maintain accurate workers' compensation records and files. Assist with leave-of-absence administration and related documentation in coordination with Human Resources staff. Maintain confidentiality of information associated with employee leave, workers' compensation, and benefit matters. Reporting and Communication Prepare routine reports, correspondence, spreadsheets, forms, and other documentation related to employee benefits, retirement, leave, and workers' compensation. Assist with data collection, reconciliation, and preparation of information for audits, reports, and benefit program reviews. Communicate benefit information clearly and professionally to employees, retirees, administrators, insurance carriers, retirement agencies, third-party administrators, and other external partners. Respond to inquiries in a timely manner and appropriately escalate complex or unresolved matters. Employee Engagement and Wellness Assist with planning and conducting employee wellness activities, benefit fairs, open enrollment activities, retirement education programs, and other employee benefit initiatives. Assist with developing and distributing benefit-related communications, resources, and educational materials.

Professionalism:

Demonstrate a courteous and professional demeanor to all employees, retirees, insurance carriers, retirement agencies, third-party administrators, and other external partners.

Other Duties:

Perform additional tasks as assigned to support Human Resources and Benefits operations.

Environmental Factors & Physical/Mental Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below.

Mobility:

Work is primarily performed in an office environment. Ability to sit for extended periods while operating a computer and other office equipment. Ability to move throughout the office and building as needed.

Communication:

Ability to communicate effectively using sight, hearing, speech, and reading.

Stress Management:

Ability to maintain emotional composure and professionalism while managing multiple priorities and interruptions.

Physical Demands:

Ability to lift, carry, move, and transport materials weighing up to 20 lbs. on a regular basis. Must be able to bend, crouch, stoop, reach, walk stairs, and climb as necessary. Must be able to safely operate powered equipment.

Working Conditions:

May be exposed to frequent interruptions, moderate noise levels, and a fast-paced office environment.