We are looking for a detail-oriented Benefits Coordinator to support eligibility and insurance-related processes for a health insurance organization. This long-term contract position is well suited for someone who can manage benefit documentation accurately, work confidently with digital tools, and communicate clearly with members, providers, and internal teams. The ideal candidate brings hands-on experience with benefit administration and insurance verification, along with the ability to stay organized in a fast-paced environment.

Responsibilities:

• Review and confirm member eligibility information to ensure benefit records are current and accurate.
• Conduct medical insurance verification by contacting carriers, reviewing plan details, and documenting findings thoroughly.
• Coordinate benefit-related activities, including coverage validation, enrollment support, and issue resolution.
• Support COBRA and related continuation processes by tracking required actions and maintaining proper records.
• Use Microsoft Office applications and internal systems to update files, prepare reports, and manage daily workflow.
• Respond to questions from members, providers, and colleagues with clear written and verbal communication.
• Investigate discrepancies in coverage or eligibility data and follow through to achieve timely resolution.
• Maintain organized documentation and help ensure benefit processes align with operational standards and service expectations.