We are looking for an Insurance Coordinator to support our client's administrative insurance operations for a contract position based in Springfield, Massachusetts. This hybrid opportunity includes onsite work two days per week and is well suited for someone who can manage documentation, communication, and claim-related tasks with accuracy and care. The ideal candidate will help maintain organized records, coordinate with insurance carriers and internal teams, and uphold compliance and confidentiality standards in daily work.

Responsibilities:

• Manage insurance-related records, logs, and supporting documentation to ensure files remain accurate, current, and easy to retrieve.
• Communicate with insurance carriers, stakeholders, and internal departments to resolve questions, exchange information, and support claim administration activities.
• Prepare and distribute clear, accurate correspondence using Microsoft Outlook and Word while maintaining a high standard of accuracy and confidentiality.
• Track claim activity, recovery efforts, liability matters, and related operational updates in accordance with established procedures and company policy.
• Use Excel to organize data, monitor case details, and support reporting tied to insurance and compensation administration processes.
• Assist with benefits and insurance coordination by gathering required information, following up on outstanding items, and escalating issues when needed.
• Support operational and compliance functions by reviewing documentation for completeness and aligning work with regulatory requirements.
• Contribute to onsite administrative coverage two days per week and provide reliable coordination across teams and insurance partners.

Why Temporary Professionals May Be InterestedTemporary professionals working through our company may be eligible for a range of benefits, which can include:

Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to professional development resources and training. State Specific Earned Absence pay