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Benefits Representative
Career Insights for Compensation / Benefits Specialist
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Scorecard
Based on North Carolina data
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What they do
A Compensation or Benefits Specialist evaluates and works to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, monitors market conditions; works with benefits vendors, processes benefit claims for employees; monitors government employment regulations. May focus specifically on job classifications and compensation or on benefits programs such as pensions.
$63,958 / year median in North Carolina
+7% projected growth
Job Description
- Highschool diploma, GED, or equivalent
- 1+ years of relevant experience (i.
Safety First:
We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.Integrity:
We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.Stewardship:
We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.Enthusiastic Attitudes:
We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.Continuous Improvement:
We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities- Firm knowledge of leave laws and administration including FMLA, ADA, USERRA, short and long term disability plans
- Skilled at benefits and leave administration with firm knowledge of employee benefits laws, regulations, and compliance requirements (i.e., ERISA, Section 125 Cafeteria Plans, COBRA, etc.)
- Experience with and ability to support team member benefit or leave processes, including issues resolution, documentation, system updates, and/or coordination with Payroll, HR, or benefit vendors
- Ability to research, interpret, and explain benefits and leave information to team members and managers with accuracy, discretion, and sound judgment
- Effective written and verbal communication skills with the ability to explain benefits information to a diverse audience
- Excellent interpersonal and customer service skills with the ability to handle situations with sensitivity and discretion
- Solid issue-resolution skills with the ability to identify root cause, escalate appropriately, and follow through to resolution
- Proficiency in relevant systems and technologies (i.e., HRIS, benefits administration platforms, vendor systems, Microsoft Office) with basic Excel skills including sorting, filtering, formatting, and basic formulas
- Strong attention to detail and documentation discipline when handling confidential team member benefit, medical, pay, and leave information
- Solid multi-tasking, organization, coordination, and collaboration skills with the ability to prioritize work in a fast-paced environment Preferred Knowledge, Skills, and Abilities
- Bachelor's degree in Human Resources, Business Administration, or related field
- Professional certifications related to benefits administration (e.g., CEBS, PHR, or SPHR)
- Experience with UKG Pro and PlanSource benefits platform
- Bilingual in English and Spanish, both verbal and written Physical Demands
- While performing the duties of this job, the team member may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds.
- Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment.
- The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.
- Occasional travel may be required.
Benefits
- Other Retirement and Savings
- Health and Wellness Programs
- Health Insurance
- Dental Insurance