In June of 2021, Nevada's top specialty practices, Spine Nevada, Tahoe Fracture, and Vein Nevada, teamed up to provide the highest level of patient-centered specialty spine, orthopedic, and vein care. In October of 2022, the practice became Swift Institute and has grown to be one of Nevada's largest and most respected orthopedic and spine neurosurgery practices. In partnership with HOPCo, Swift Institute includes over 70 specialists and 21 locations across Nevada. The Swift Institute includes orthopedic, spine, neurosurgery, imaging, and vein specialists. We serve residents of Nevada and beyond with innovative and patient-focused healthcare. We specialize in spine care, bone health, hand and upper extremity care, foot & ankle care, hip & knee care, sports medicine, and interventional pain management. The physicians and specialists at Swift Institute are among the top specialists in the United States to help ensure we provide the highest quality patient care, whether in the medical clinic, the procedure suite or the surgery suite. Our physicians and specialists recognize the importance of healthcare innovation in achieving excellence in patient care. Swift Institute team members are vital to the success and growth of our company. If you would like to be part of a dedicated, dynamic healthcare team in a rewarding environment, the Swift Institute is the right place for you to grow your career. Administrative

• Responsible for all work comp claims and accounts from start to finish including, answering incoming calls and emails, setting up new patient charts, scheduling appointments, obtaining authorizations, providing end-of-visit documentation to insurance carriers, and processing outgoing claims.

Will also assist patients, case managers, and adjusters with any requests or needs and acts as an advocate for the Worker's Compensation program. III.

Physical Requirements:

• While performing the duties of this job, the employee is frequently required, but not limited to: Sit, Stand, Walk, Bend, Twist, Reach, and Stoop/Kneel.
• The employee must occasionally lift and/or move up to 30 pounds
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, and the ability to adjust focus
• The employee will have to spend long hours sitting and using office equipment and computers, which can cause muscle and eye strain
• Occasional stress from dealing with multiple tasks and patients IV. Other Requirements
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests
• Knowledge of medical insurances.
• Manages difficult or emotional situations; Responds promptly to patients' needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Prioritizes and plans work activities; Uses time efficiently.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Knowledge of Intergy, Microsoft Office Applications, and the ability to operate basic Internet software.

The individual should be able to operate a computer in order to accurately enter data into a database, search for information, send and receive email and attachments. Must use the internet to access schedules, research insurance information, etc.

V. PROFESSIONAL BEHAVIOR

• Places the patient's safety, comfort, dignity, and convenience before all other considerations.
• Behaves with courtesy and respect when speaking to patients, health professionals, and others.
• Strives to develop and maintain mutually beneficial long-term relationships with patients, business partners, accountants, attorneys, community leaders and coworkers.
• Displays flexibility and adaptability in response to departmental and professional changes.
• Communicates efficiently with staff and management.
• Is honest and seeks to do the right thing with respect to every decision.
• Seeks to assist other staff members in down time.
• Adhere to strict HIPAA and OSHA regulations.
• Ability to perform and focus on multiple tasks.
• IXE attire should be always worn. Keep clothes clean and free of wrinkles.
• Maintain an organized and clutter free workspace at all times.

VI. SELF DEVELOPMENT

• Attends professional classes and workshops to stay abreast to current professional standards and regulations (if applicable).
• Analyzes their areas of strength and weakness and pursues improvement and growth.

The above is intended to describe the general content and requirements for the performance for this position. It is understood that this is not an exhaustive statement of duties, responsibilities, or requirements.

Job Type:

Full-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person