Overview The primary responsibility of the Benefits Administrator II is to assist with administering and maintaining employee benefits programs. This role ensures compliance with all applicable laws and regulations and provides guidance and support on benefits and leave related matters. Responsibilities Benefits Administration Administers and maintains one or more employee benefits programs Processes enrollments, changes, terminations, and claims for benefits plans Coordinates with benefits vendors, brokers, and consultants to ensure quality service and compliance with contracts and agreements. Supports implementation of benefit program improvements Record Keeping, Reporting and Invoice Management Ensures accuracy and timeliness of data and records Prepares and files required reports and documents as directed Reconciles and audits benefit invoices and payments, and resolves any discrepancies or errors Compliance and Communication Ensures compliance with all applicable laws and regulations, such as ERISA, COBRA, HIPAA, ACA, ADA, FMLA, etc. Educates and communicates the benefits plans and policies to employees and managers Employee Support Assists with benefits related projects and initiatives Answers employee questions (Tier 2) on Benefits policies, processes, and programs. Escalates as needed to the appropriate team member Development and Additional Responsibilities Stays current with industry trends and best practices through regular research and professional development Develops and maintains relevant skills Performs any other duties and tasks as assigned by management Qualifications 2-4 years of experience in benefits administration Bachelor's degree in Human Resources, Business Administration, or related field preferred Certification in Benefits and Compensation Management (CBCM) or Certified Employee Benefit Specialist (CEBS) is required Deep understanding of employee benefits programs and compliance with laws and regulations such as ERISA, COBRA, HIPAA, ACA, ADA, FMLA, etc. Experience in educating and communicating benefits plans and policies to employees and managers Experience in coordinating with benefits vendors, brokers, and consultants