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Mayo Foundation for Medical Education and Research

Benefit Specialist (Hybrid)

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Job Description

The Benefits Specialist is responsible for supporting the monthly reconciliation and remittance process for HSA and other benefit-related plans. This includes processing monthly employee, retiree, student, and leave-of-absence benefit billings; maintaining accurate HR system data; and entering additional payments, deduction changes, reimbursement account corrections, premium deductions, and premium refunds. The role also includes responding to employee, supervisor, and vendor inquiries; investigating issues; and completing follow-up as needed. The Benefits Specialist must use and update Oracle, benefit productivity tools, and vendor databases to support accurate and timely benefit administration. Additional responsibilities include analyzing and maintaining data integrity in pre-tax and after-tax benefit systems, reconciling general ledger accounts and vendor-managed plans, and communicating benefit plan policies and guidelines clearly to employees and supervisors. The position requires an associate degree in business or accounting or 2 years' experience relevant to account billing and employee benefits. Previous experience with reconciliation strongly preferred. Strong familiarity with Microsoft Office software, with heavy emphasis on Excel is required. Candidates must possess a strong customer service orientation. Must be able to work effectively in a team-based and multi-tasking environment. Good organizational and time management skills are required. Must be detail oriented and able to work with accuracy, timeliness, and effectiveness with problem solving skills. Must possess excellent math skills as well as an ability to analyze problems and determine appropriate solutions.

Benefits

  • Health Insurance
  • Dental Insurance