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ExcelHealth Group LLC
Benefits Verification Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Compensation / Benefits Specialist
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Based on Tennessee data
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What they do
A Compensation or Benefits Specialist evaluates and works to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, monitors market conditions; works with benefits vendors, processes benefit claims for employees; monitors government employment regulations. May focus specifically on job classifications and compensation or on benefits programs such as pensions.
$63,600 / year median in Tennessee
+6% projected growth
Job Description
ExcelHealth Group is seeking a highly organized and detail-oriented Benefits Verification Specialist to join our team in an in-person capacity. This role is well suited for a healthcare administrative professional who understands the importance of accuracy, timely communication, and proactive follow-through in supporting a seamless patient experience. What You'll Do
- Verify patient eligibility, insurance benefits, plan details, and coverage requirements with accuracy and timeliness.
- Determine prior authorization, referral, and documentation requirements before services are scheduled or delivered.
- Communicate professionally with payers, patients, providers, and internal teams to clarify coverage, resolve questions, and prevent avoidable delays.
- Maintain thorough documentation of verification outcomes, authorization numbers, payer communications, and patient responsibility information within designated systems.
- Partner with billing, scheduling, and operations teams to support clean handoffs, reduce denials, and improve the overall patient access process.
- Monitor outstanding items, follow up consistently, and escalate complex issues as appropriate. What We're Looking For
- Previous experience in insurance verification, eligibility review, prior authorization, patient access, medical billing, credentialing, or healthcare administration is preferred.
- Exceptional attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment.
- Proficiency with payer portals, electronic health records, practice management systems, spreadsheets, and related digital tools.
- Excellent verbal and written communication skills, with the ability to interact professionally by phone, email, and in person.
- A proactive, solution-oriented approach with strong follow-through and sound judgment.
- High school diploma or equivalent required; additional coursework or experience in healthcare administration is a plus. Why Join ExcelHealth Group?
- Join a growing healthcare organization committed to improving access, coordination, and service quality.
- Work within a collaborative, professional team environment that values accuracy, accountability, and initiative.
- Contribute directly to patient access, provider workflows, and revenue-cycle performance.
- Develop valuable experience across healthcare operations, payer processes, and patient support functions.
- Be part of an in-person workplace that encourages communication, teamwork, and hands-on collaboration.