Centrally HR Benefits Service Specialist |HCM

View More Jobs Centrally HR Benefits Service Specialist |HCM Roanoke, VA, United States (Hybrid) Be the First to Apply Apply Now Job Info Job Identification 5548 Posting Date 05/05/2026, 03:58 PM Locations 110 Franklin Road SE, Suite 300, Roanoke, VA, 24011, US (Hybrid) Essential Functions and Primary Duties Manages the day-to-day of Benefits Support services for an assigned block of accounts to include the Benefits Renewal and Open Enrollment process and Level 2 support Acts as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact Organizes daily tasks and manages workload Escalates client concerns when appropriate Implements renewal changes and provides support throughout open enrollment including communication with client contacts, internal and external vendors Conducts client meetings, as needed, for Benefits Renewal and Open Enrollment Knowledge of payroll processes and other services offered by CBIZ Maintains data integrity and quality with any applicable software on a timely basis Establishes and preserves a solid business rapport with clients, external brokers and internal matrix partners such as

CBIZ HCM

Account Manager, CBIZ Employee Benefits, CBIZ

FLEX/COBRA

Benefits Team and

CBIZ HRO

Works to understand processes, procedures and programs Works to meet department metrics and goals as established by team supervisor Additional responsibilities as assigned Preferred Qualifications Bachelor's Degree Minimum 1-2 years of payroll experience Preference for candidate with prior experience in HRIS or Human Capital Management software Experience with UKG Ready Talent is a plus Previous experience in a client service or system integration environment Minimum Qualifications High School Diploma or GED equivalent required; Bachelor's degree preferred 3 years of experience in industry or related field Strong communication skills both oral and written with all levels of an organization, both internally and externally Must obtain and preserve required licenses/certifications as required Proficient use of applicable technology Able to work in a team environment as well as independently Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Travel based on client and business needs #LI-OD1 #LI-Hybrid About Us CBIZ, Inc. (

NYSE:

CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. Notice to Candidates Requiring Sponsorship At this time, CBIZ is not engaging with applicants who require sponsorship. Compensation & Benefits The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of

CBIZ. CBIZ

will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. Reasonable Accommodation If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com . Equal Opportunity Employer CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights . Apply Now © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 110 Franklin Road SE, Suite 300, Roanoke, VA, 24011, US Copy to Clipboard Similar Jobs HR Solutions Outside Sales Independence, OH, United States and 4 more (Hybrid) Posted on 04/21/2026 HR Solutions Sales Consultant Tampa, FL, United States (Hybrid) Posted on 05/01/2026 Be the First to Apply Senior Account Manager | Employee Benefits Atlanta, GA, United States (Hybrid) Posted on 04/28/2026 Be the First to Apply Client Success Account Manager | HCM Roanoke, VA, United States and 1 more (Hybrid) Posted on 12/09/2025 Trending See More Jobs