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5H4 Hub Southwest, a Division of Hub International Insurance Services Inc.

Account Coordinator

Career Insights for Compensation / Benefits Specialist

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What they do

A Compensation or Benefits Specialist evaluates and works to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, monitors market conditions; works with benefits vendors, processes benefit claims for employees; monitors government employment regulations. May focus specifically on job classifications and compensation or on benefits programs such as pensions.

$66,782 / year median in Utah

+6% projected growth

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Job Description

About HUB:
HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
Primary Role:
The purpose of the Benefits Account Coordinator is to ensure accuracy of HUB online enrollment platform. This position works as an integral part of the Experience Team and is responsible for data entry, corrections and technology support. They will also function as a primary support to the Account Executive. This position will be required to obtain Utah Life & Health Insurance License. Duties and responsibilities Responsible for the open enrollment closeout process. Responsible for open enrollment and special enrollment notes update in Benefit Point. Responsible for completion of the post enrollment discrepancy reports. Expert with carrier website enrollment process, rules and eligibility. Expert user in BenAdmin system including employee maintenance, data corrections and generating reports. Answers technology and eligibility inquiries from clients, employees and vendors via phone and email within 5 business hours. Performs research and problem resolution of data issues using multiple systems, tools and resources. Initiates and follows through with Account Executive and/or client on enrollment and eligibility related inquires. Obtain UT Life & Health License Maintains positive relationships both internally and externally Maintain HUB Values including HIPPA Compliance Ensures we're meeting turn-around times and Key Performance Indicators outlined for the role Qualifications Work experience: 1-2 years working for a carrier or brokerage firm preferred
Education:
Bachelor's degree preferred Knowledge and Skills Strong verbal and written communication skills Analytical and problem solving abilities Proficient in Microsoft Office - intermediate to expert user level preferred. Excellent organizational skills Ability to work well under pressure with attention to detail Team oriented self-starter with ability to prioritize, monitor and control work flow deadlines and be flexible Detail oriented Sense of urgency Understanding of benefits & benefit terminology Proficient typing ability High degree of independence and problem-solving skills Accurate completion of enrollment/changes which includes follow-up with carriers and team
Department Account Management & Service Required Experience:
1-2 years of relevant experience
Required Travel:
No Travel Required Required Education:
Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we're HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.