Store Manager / Service Advisor - Family-Owned Shop Since 1998 (Up to $150K / Benefits /No Weekends) Grove Street Auto Group - 3.5 Franklin, MA Job Details Full-time $85,000 - $150,000 a year 16 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) 4% Match Leadership training provided Vision insurance 401(k) matching Qualifications Team supervision Sales In-person customer service Mid-level Auto service management Team development Driver's License Store management Retail management Team building Full Job Description Store Manager /

Service Advisor:

Ever get that quiet, hollow feeling around 5 o'clock... like you just ran the whole store today, and nobody's ever going to say so? You calmed the customer down when the estimate went sideways. You kept the schedule from falling apart on a Friday. You're the one the owner actually leans on when things get tight. And you're good at it. Maybe even great at it. But here's the thing that creeps in on the drive home... If you're doing manager-level work, carrying manager-level stress, and making manager-level calls every single day... why does your paycheck and your title still just say "advisor"? Maybe your shop isn't bad. Maybe the pay's even decent . But you know you've outgrown the room you're standing in. And nobody's handed you the keys to a bigger one. That's where Grove Street Auto Group comes in. We're a family-owned shop group in Franklin, MA, going on 27+ years strong ... And we're growing. Our owner Patrick is an ASE Master Tech himself , so he's not some suit who's never turned a wrench. He knows exactly what the job actually takes. And he's not interested in micromanaging someone who already knows what they're doing. We're looking for a Store Manager/Service Advisor who's ready to actually run something . So, if you're tired of doing the job without the title... keep reading. ✅

HERE'S WHAT WE'RE OFFERING

$85K-$150K/year (Salary + Bonus, based on experience and performance) Health, Dental & Vision Insurance (50% employer-paid) 401(k) with 4% company match Paid holidays + birthday floater Paid vacation and sick time Ongoing professional development and leadership training support Paid ASE certifications and recertifications Climate-controlled shop with modern equipment Team lunches, outings, and a genuinely supportive culture ✓

WE WILL KEEP YOU BUSY

- Grove Street Auto Group has been growing steadily since 1998 , with 1,345+ combined reviews and a 4.9-star rating proving the demand is already there. You won't be scrambling to fill a slow week. ✓

REAL AUTONOMY, NOT MICROMANAGEMENT

- Our owner Patrick is an ASE Master Tech himself , so he's not second-guessing decisions he's never had to make. If you need support, it's there. Otherwise, you run your store. ✓

YOU WILL BE APPRECIATED

(OPEN-DOOR POLICY) - We're a family-owned group where leadership is actually accessible , not buried behind layers of corporate approval. Your opinion matters, and you get to shape how your store runs. ✓

WE DON'T OFFER JOBS, WE OFFER CAREER PATHS

- Grove Street is growing , adding locations across the Franklin, Easton, Mansfield, and Walpole area. This role isn't a ceiling... it's a launching point. ✓

NO CORPORATE NONSENSE

- No layers of bureaucracy, no faceless regional office calling the shots. Just a family-owned group that's been doing it the right way for 27+ years . ✓

A GROUP WORTH STAKING YOUR CAREER ON

- Family-owned since 1998 , still growing, under leadership that's never lost touch with what actually happens on the shop floor. ✓

MODERN, WELL-RUN FACILITIES

- Climate-controlled shops with up-to-date equipment... you're stepping into a store that's already dialed in, not one you have to fix from scratch. ✅

HERE'S WHAT WE STAND FOR

(AND

HOW WE TREAT OUR CUSTOMERS

): 1,345+ COMBINED REVIEWS and a 4.9-STAR RATING! Customers trust Grove Street Auto Group because we believe in doing the job right, treating people honestly, and standing behind our work. That reputation is exactly what you'll be managing and protecting every single day. But don't take our word for it... See what our customers have to say:

Grove Street Auto Repair:

https://share.google/WqBsuUFuL2mYFT7gb

ShovelTown Auto:

https://g.co/ks/rh3

FrEK Advanced European Repair:

https://share.google/q73QKGeS7tyluMUOG ✅

WE'VE BUILT THAT TRUST FOR 27+ YEARS

- What started as one family-owned shop in 1998 has grown into a group customers keep coming back to, across multiple locations. That kind of loyalty doesn't happen by accident. ✅

WE'RE NOT TRYING TO BE A GIANT CORPORATE CHAIN

- We're focused on building clean, well-run shops with strong cultures and teams that customers and employees actually trust. As Store Manager, you'd be the one carrying that reputation forward.

ABOUT GROVE STREET AUTO GROUP

Grove Street Auto Group has been serving Franklin and the surrounding Massachusetts communities since 1998 . What started as one family-owned shop has grown into one of the area's most trusted independent automotive groups. We did it the boring way... by treating customers honestly, investing in good people, and building shops where the team actually wants to stick around. Today, our group includes Grove Street Auto Repair, Advanced European Repair, and ShovelTown Auto , with more growth ahead in the Franklin, Easton, Mansfield, and Walpole area. We're not trying to become some giant corporate chain. We're just focused on running clean, well-managed shops with strong cultures and people who genuinely enjoy the work.

SKILLS AND TRAITS THAT HELP YOU SHINE IN THIS ROLE

You've got real experience in a professional shop environment. .. whether that's as a Service Advisor, a Store Manager, or both You're the one people naturally lean on when things get hectic, not the one who disappears You can make a call under pressure without waiting for permission from three people first You lead with honesty, even when it's the harder conversation to have You want to build a team , not just supervise one You take ownership of outcomes... good or bad You're looking for a real role to grow into , not just another paycheck to collect NOW… if you're looking for a seat where you can quietly coast, avoid tough conversations, or pass the blame when things go sideways... This probably isn't the right fit. HOWEVER… if you're ready to actually run something , and want to do it with an owner who's been in the trenches himself… We definitely need to talk.

READY TO STEP INTO A ROLE WHERE YOU'RE FINALLY IN CHARGE?

Reach out however you're most comfortable: Apply directly on Indeed Send us a text message Or reach out with questions to start a conversation Grove Street Auto Group - 79 Grove Street, Franklin, MA 02038

Chris Petrie Email:

Phone:

(508) 341-1801 No resume? Not sure if you're ready to make a move yet? Totally fine. Send Chris a quick text, ask a few questions, and let him know you saw the ad. Talk soon, - Chris #AutomotiveRepair #AutomotiveRepairManager #ServiceAdvisor #Sales #ServiceWriter #Automotive #CarRepair #AutoRepair #Jobs #HelpWanted #AutoRepairServiceManager #CarRepairManager #AutoJobs #Franklin #MA #

MassachusettsJobs Pay:

$85,000.00 - $150,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

professional automotive

Shop Manager or Service Advisor:

3 years (Preferred)

Sales:

1 year (Preferred) customer service: 1 year (Preferred)

License/Certification:

driver's license (Preferred)

Work Location:

In person