Position Summary Advantage Benefits Group (ABG) is a leading, independently owned employee benefits firm with offices in Grand Rapids and Traverse City. Our impressive client roster includes prestigious universities, manufacturers, municipalities, and a diverse range of other organizations. The medical account manager position services medical plans for an assigned group of clients. The ABG Team is collaborative and dynamic, with a fun and family-like culture. Come be a part of our exciting journey! Essential Functions Facilitate medical plan renewal process for assigned group Send out and process proposals from carriers, including analysis of discounts, benefits, networks, etc. Complete implementation of new group / product line implementations and renewals Resolve medical claim and technical issues for clients and their employees Assist in preparation of customer medical quotes by reviewing RFP's and preparing quote information Update clients on new legislation, regulations and issues Develop good working relationships with client key contacts Review and update policies and other documents to ensure accuracy Provide plan performance reports for clients Competency Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and PDF Ability to take initiative, learn responsibilities quickly and develop operations and procedures Strong verbal, written, presentation and communication skills Ability to treat confidential and sensitive information with discretion Demonstrated professionalism, flexibility, and accuracy in all aspects of work/appearance/manners Ability to multitask and still meet deadlines with frequent interruptions Attention to detail Ability to make independent judgements, free from immediate supervision Credentials/Experience High school diploma or equivalent required, College degree preferred 3+ years of professional experience - Experience working with small and large groups, fully insured and self-funded insurance plans preferred; experience working with medical insurance carriers; preference given to those with applicable industry designations MI Life / Health & Accident Producer License required to be obtained by the end of the first year of employment Work Environment Temperature controlled, dog friendly office environment with individual cubical-like workspaces; low noise level Physical Requirements Prolonged periods of sitting at a desk and working on a computer Use hands to finger, handle, or feel; Reach with hands and arms; regularly talk or hear Must be able to travel as needed to meet with clients Why work with Advantage Benefits Group? We are an independently owned employee benefits agency. This means we are accountable to our team and our clients, not shareholders or venture capital owners. We're constantly reinvesting in our people and technology to provide best in class and innovative employee benefit solutions. We practice what we preach - each ABG team member receives an incredible benefits package: Medical coverage with employer contribution to Health Savings Account, dental, vision, group life, voluntary life, short & long-term disability, 401k with company match, paid time off, paid parking, incredible workspace Downtown Grand Rapids, company sponsored social events & outings, community event sponsorship, a fun, creative work environment! We look forward to your application. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Work Location:

In person