Account Manager Employee Benefits

Account Manager - Employee Benefits Infinity Benefit Solutions, Inc. Milwaukee, WI Job Details Permanent | Full-time $70,000 - $80,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Life insurance Qualifications Teamwork Microsoft Excel Interpersonal skills Customer inquiry handling Driver's License Attention to detail Productivity software

Life & Health Insurance License Full Job Description Job Title :

Account Manager -

Employee Benefits Company :

Infinity Benefit Solutions Pay :

Annual Salary + bonus/commission

Schedule :

Full-time, Monday-Friday Location :

WI-Based, Hybrid (4-days in-office) Want to do meaningful work, build real client relationships, and grow in a company where you're more than just a number? That's what we do here!

About Infinity Benefit Solutions:

We partner with employers to create and implement integrated employee benefit plans, connecting health insurance to financial wellness. Our clients rely on us as an extension of their team - Our team members are empowered to build strong relationships, develop expertise, problem solve, and make a meaningful impact.

Company Culture:

Our employees feel the same way our client's do — supported, valued, and empowered to grow. At Infinity Benefit Solutions, we believe in collaboration over competition, we value continuous learning, and we are committed to being a trusted partner to our clients by doing work that actually makes a difference in people's lives. Here, your voice matters. We foster an environment where ideas are welcomed, growth is encouraged, and people are supported both professionally and personally.

Position Summary:

This is a relationship-driven role. The Account Manager is responsible for managing and retaining a book of employee benefits clients, while delivering strategic guidance and high-quality service. This role serves as a primary point of contact for clients and works closely with internal team members and insurance carrier partners. You'll lead client strategy, guide benefit decisions, and help organizations navigate the ever-changing world of employee benefits. This role is ideal for someone who enjoys both people and problem-solving — and wants to grow their career in a collaborative, forward-thinking environment.

Key Responsibilities:

Client Management & Strategy Manage overall retention and growth of assigned client accounts Lead annual renewal strategy, planning, and implementation Identify opportunities to enhance client benefit programs Serve as a trusted advisor to business owners, HR leaders, and executives Client & Carrier Support Respond to client and employee inquiries related to enrollment, billing, and claims Liaise with insurance carriers to resolve issues Troubleshoot and proactively address potential challenges Meetings & Communication Conduct open enrollment meetings (virtual and onsite) Present renewal and compliance updates to clients Clearly communicate both internally, and eternally, to ensure seamless service Team Collaboration & Development Work collaboratively with consultants and service team members Stay current on industry trends, legislation, and compliance Participate in ongoing professional development opportunities

Minimum Qualifications:

2+ years of experience in employee benefits or health insurance account management Current Wisconsin Life & Health License Working knowledge of health insurance plans and benefit structures Strong interpersonal, communication, and presentation skills Highly organized with strong attention to detail Proficiency in Microsoft Office (Excel, Word, PowerPoint) Valid driver's license and ability to travel for client meetings

Preferred Qualifications:

Experience with online benefits administration systems Industry designations Knowledge of compliance and regulatory requirements in employee benefits

Benefits:

401(k) Health, dental, vision, and life insurance Flexible schedule Paid time off Summer hours Professional development support Bonus and commission opportunities

Schedule & Travel:

Full-time, salaried position Typical hours: Monday-Friday, 8:00 AM - 4:30 PM Hybrid, 4 days in-office Occasional in-state travel for client meetings and events Limited out-of-state travel for training or events Ready to Apply? Infinity Benefit Solutions is committed to fostering a collaborative and supportive work environment where employees can grow and succeed, all while making a meaningful difference. If you align yourself with these values, we encourage you to apply!

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person