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Collections Specialist - Remote [East Coast]
Career Insights for Equal Opportunity Representative / Officer
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What they do
An Equal Opportunity Representative or Officer monitors and evaluates compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.
$57,841 / year median in the U.S.
+14% projected growth
Job Description
Gain experience with complex global accounts and stakeholders Join a global leader with long-term growth potential About Our Client Our client is a globally recognized professional services organization serving clients across multiple industries worldwide. Job Description Manage a portfolio of client accounts and collect outstanding balances Build relationships with client contacts and Accounts Payable teams Investigate and resolve invoice, billing, and payment discrepancies Execute collection activities including statements, correspondence, and follow-up communications Maintain detailed collection notes and payment commitments Support complex and global client accounts Prepare debtor analyses, payment schedules, and collection forecasts Communicate collection performance, risks, and expected receipts to stakeholders Escalate at-risk accounts and recommend appropriate recovery actions Partner with Finance, Billing, and client-facing teams to achieve collection objectives Deliver exceptional customer service while maintaining confidentiality and professionalism MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant Required Qualifications 3+ years of collections, accounts receivable, or credit control experience Experience managing account portfolios and collecting outstanding balances Strong client relationship management and customer service skills Ability to resolve invoice, billing, and payment issues independently Strong Microsoft Excel and Word skills Excellent verbal and written communication skills Strong organizational, analytical, and problem-solving abilities Preferred Qualifications Professional services, legal, consulting, or accounting industry experience Experience managing key, global, or multi-currency accounts Elite 3E experience strongly preferred Experience with Elite Enterprise, Aderant, CMS, or similar billing platforms Bachelor's degree in Accounting, Finance, Business, or related field preferred What's on Offer Fully remote opportunity Standard 40-hour work week Exposure to complex, high-value client accounts Opportunity to work within a globally recognized professional services organization Collaborative and supportive Finance environment Potential for permanent employment consideration based on performance and business needs Immediate opportunity to make an impact on a growing team