Steward Machine Company - Birmingham, Alabama (Onsite) 3911 13th Avenue North Birmingham, Alabama 35234
FLSA Status:
Non-Exempt Position Summary Steward Machine Company seeks dynamic and highly organized Multisite Manufacturing Reception Coordinator to serve as the welcoming face and administrative hub across multiple manufacturing locations (Prior experience preferred in manufacturing environment) ) in a role in creating a positive first impression while serving as an administrative liaison between leadership, Human Resources, and various departments within the organization. The ideal candidate will be highly organized, capable of managing multiple priorities in a fast-paced manufacturing environment, and possess exceptional communication skills, professionalism, discretion, and the ability to handle confidential information. Essential Duties and Responsibilities Reception & Customer Service Greet and assist visitors, customers, vendors, contractors, and applicants entering the facility. Answer, screen, and direct incoming multi-line phone calls professionally and efficiently. Maintain visitor logs, issue visitor badges, and ensure compliance with company security procedures. Maintain a clean, organized, and professional reception area. Administrative Support Provide administrative support to executive leadership and department managers. Coordinate conference room schedules and meeting logistics. Prepare meeting materials, presentations, and assist with special projects as assigned. Manage incoming and outgoing mail, overnight shipments, and package deliveries. Maintain office supply inventories and coordinate purchasing requests. Assist with document preparation, filing, scanning, record retention, and data entry. Coordinate travel arrangements, hotel accommodations, and itineraries for employees and visitors. Human Resources & Recruiting Support Welcome candidates and coordinate interview schedules and logistics. Assist with onboarding activities, including new hire paperwork and orientation preparation. Maintain confidential personnel files and HR records. Assist with employee communications, recognition programs, company events, and employee engagement initiatives. Support recruiting activities, including scheduling interviews and communicating with candidates. Communication & Coordination Serve as a liaison between departments and leadership to ensure timely communication and follow-up. Support company-wide initiatives and administrative projects. Assist with maintaining company directories, organizational charts, and contact lists. Confidentiality & Professionalism Handle sensitive business and personnel information with the highest level of confidentiality. Exercise sound judgment when interacting with employees, candidates, customers, and executive leadership. Safety Support company safety initiatives and comply with all company policies and procedures. Follow manufacturing facility safety requirements when entering production areas. Additional Responsibilities Perform other duties as assigned and demonstrate flexibility to support changing business needs. Qualifications Education & Experience High School Diploma or GED required. Associate's degree in Business Administration or related field preferred. Minimum of 3 years of receptionist, executive administrative, office management, or customer service experience in manufacturing facility strongly preferred. Experience supporting executive leadership strongly preferred. Previous experience in manufacturing, industrial, construction, or engineering environments preferred. Knowledge, Skills & Abilities Exceptional verbal and written communication skills. Excellent customer service and relationship-building skills. Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint). Ability to work independently and exercise sound judgment. Strong organizational skills with exceptional attention to detail. Ability to manage competing priorities and frequent interruptions. Professional presence and demeanor with all levels of the organization. Ability to maintain strict confidentiality. Strong problem-solving and critical-thinking abilities. Experience with HR systems, onboarding systems, or applicant tracking systems is a plus.
Job Type:
Full-time Expected hours: 40.0 per week Application Question(s): Manufacturing Receptionist experience preferred, do you have this?
Education:
Associate (Required)
Experience:
Manufacturing:
3 years (Required) Executive administrative support: 3 years (Required) Manufacturing management: 3 years (Required)
Microsoft Office:
3 years (Required) Human resources: 3 years (Required)
