Security Operations Admin

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description Administrative Assistant - Security Services The Administrative Assistant supports the daily operations of the security department by performing a wide range of administrative, scheduling, and customer service tasks. This role ensures smooth communication between management, security officers, and clients, and helps maintain compliance with company policies, licensing requirements, and operational standards. What do we offer?

Time Type:

Full Time Location:

42635 Melanie Place, STE 103 Palm Desert, CA. 92211

Compensation:

$21 - $24.00 per hour, direct experience highly considered Key Responsibilities Administrative Support Manage front office operations including phones, emails, filing, and visitor assistance. Maintain organized, accurate records including employee files, training logs, certifications, and timekeeping data. Prepare reports, memos, and correspondence as requested by management. Scheduling & Workforce Coordination Assist with creating, updating, and distributing security officer schedules. Coordinate shift coverage, track attendance, and support last-minute schedule adjustments. Communicate scheduling updates to field supervisors and officers. Client & Officer Support Assist security personnel with onboarding, uniforms, equipment issuance, and documentation needs. Support the new hire process by collecting paperwork, verifying credentials, and scheduling interviews. Compliance & Documentation Monitor guard card/licensing expiration dates and ensure all officers maintain current certifications. Assist with incident report management, including intake, documentation, and distribution to management or clients. Maintain compliance records required for audits, inspections, and contract requirements. Operational Tasks Assist with inventory management for uniforms, keys, radios, vehicles, and office supplies Requirements Qualifications Required High school diploma or equivalent; associate degree preferred. 1-3 years of administrative, office, or scheduling experience (security industry a plus). Strong communication and customer service skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling systems. Ability to multitask, prioritize, and work in a fast-paced environment. BSIS Guard Card Preferred Experience working in security, facilities management, or staffing environments. Knowledge of guard card regulations and state licensing requirements. Key Competencies Strong organizational skills Attention to detail Time management Professional communication Problem-solving and adaptability Confidentiality and discretion We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.