Workforce Coordinator Smart Workforce Center - 1.0 Redding, CA Job Details Full-time $20.35 - $24.42 an hour 1 day ago Benefits Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance Retirement plan Paid sick time Qualifications Customer communication Teamwork Google Drive Database systems Driver's License Bachelor's degree Organizational skills Business Administration Productivity software Business Office record organization Full Job Description Help People Build Stronger Futures—Join Smart Workforce Center! The Smart Workforce Center, a private, nonprofit public benefit organization serving Shasta, Trinity, Siskiyou, and Del Norte Counties, is seeking a welcoming and resourceful Workforce Coordinator to join our team. In this people-focused role, you'll serve as a key point of contact in the Job Center, helping job seekers connect with employment, training, and supportive services while assisting local employers and program staff. If you enjoy guiding others, solving problems, and making a meaningful difference in your community, this may be the perfect fit for you. In this role, you'll welcome customers, help identify their needs, and connect them with the right resources. You'll assist job seekers with resumes, cover letters, online applications, labor market research, and connections to employment and training opportunities. You'll also help plan and facilitate workforce-readiness workshops, orientations, and group presentations; coordinate workshops and events; maintain accurate records; and assist with eligibility documentation and other Job Center activities that help customers move toward their employment and training goals. We're looking for someone who provides excellent customer service, communicates clearly, and feels comfortable assisting individuals and groups. Strong organizational skills, confidentiality, follow-through, and the ability to manage multiple priorities are essential. Familiarity with Microsoft Office, Google Drive, database systems, community resources, job-search techniques, or workforce development programs is valued. Any combination equivalent to two years of college in human resources, psychology, business administration, social services, or a closely related field is preferred; relevant experience may be considered in place of education. A bachelor's degree or California Teaching Credential is a plus. A valid driver's license and the ability to obtain a workforce development and staffing industry certification within nine months of hire are required. Smart Workforce Center offers more than just a job, we offer a supportive, mission-driven workplace where your contributions matter. This full-time position starting wage is between $20.35 and $24.42 per hour , with regular local travel. Our benefits include three weeks of paid vacation, a company-paid retirement program, a paid week off between Christmas and New Year's, cafeteria-style benefits, paid sick leave, tuition reimbursement , and more. You'll also enjoy a welcoming team environment filled with collaboration, potlucks, and fun activities. Join us and be part of something bigger, helping people and businesses thrive together. If this position sounds like a good fit for you, please apply by clicking the link below. The application will take approximately 10 minutes. Click Here to Apply! SMART Workforce Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age (40 and over), physical or mental disability, medical condition, genetic information, military or veteran status, reproductive health decision-making, or any other basis protected by applicable federal, state, or local law. SMART Workforce Center is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact the HR Dept to request accommodation. Smart Business Resource Center Job Description -

Workforce Coordinator Exempt:

No Definition:

Working under the supervision of the Program Supervisor or Manager, the Workforce Coordinator provides integrated workforce services to job seekers and businesses. This position serves as a point of contact in the Job Center, supporting customer flow, initial assessments, testing, and employment services while also assisting with workshops, training activities, and light program support functions. The Workforce Coordinator helps job seekers obtain employment by providing career guidance, basic skills support, job search assistance, and referrals to WIOA training and supportive services. The position also supports and assists with the facilitation of workshops, orientations, and workforce readiness trainings. Limited assistance with program documentation, enrollment processes, and case management support may be required. Other job center functions to achieve goals established by organization funders and annual budgets.

Duties and Responsibilities:

The Workforce Coordinator supports daily Job Center operations by assisting job seekers, employers, and program staff. This role emphasizes front-line employment services, workshop support, and light program assistance to help customers move successfully toward employment and training goals. Duties of the position may include Manage initial contact with customers and clients visiting the AJCC; assist with the client registration process and provide initial customer assessments to determine service needs and appropriate referrals. Provide direct assistance to job seekers with job search activities, resume and cover letter development, online applications, labor market research, and connections to employment opportunities and training resources. Participate in job development and job placement support activities; assist in assessing job seeker needs; support eligibility screening and documentation processes for adults and youth participating in job training and education programs; assist program staff with employment plan activities and coordination of basic, remedial, and job preparation services; make effective referrals to community, employment, training, and support services/programs; lead the planning, facilitation, and delivery of workforce readiness workshops, orientations, and group presentations; update existing workshop content and develop new workshops as needed to meet job seeker and employer needs; represent the organization at meetings and report on activities as assigned; schedule and coordinate workshops and events; maintain excellent customer service; assist in ensuring compliance with WIOA requirements and other applicable state and federal regulations;. Performs other duties as assigned. Knowledge and Abilities Knowledge of job search techniques and hiring practices, workforce development programs and government regulations, and basic instructional methods used in group or workshop settings. This position requires familiarity with business software programs including Microsoft Office and Google Drive, community resources and partner agencies, and standard record-keeping methods and database systems. The Workforce Coordinator demonstrates strong verbal, written, and interpersonal communication skills, allowing them to effectively assist job seekers, collaborate with staff and partners, and deliver clear information in both individual and group settings. Ability to provide excellent customer service to job seekers and employers is essential, along with the ability to facilitate workshops and group presentations. The position requires strong organizational skills to manage multiple assignments, maintain accurate records, and prepare clear and concise reports. The Workforce Coordinator must be able to develop professional relationships, operate computers and database systems, use the Internet and email effectively, work independently, meet deadlines, maintain confidentiality, and learn and apply established policies, procedures, and complex regulations. Must be self-motivated, self-directed, and able to effectively plan work to meet goals Travel may be required in this position. If the incumbent drives a personal vehicle while performing required duties, automobile insurance with approved levels of bodily injury and property damage must be maintained. The assigned supervisor or human resource administrator will advise the incumbent of the required levels based on driving frequency. The Smart Business Resource Center participates in the California DMV Employer Pull Notice (EPN) program. Employee participation in the EPN program is required. Qualifications Any combination equivalent to two years of college in human resources, psychology, business administration, social services or closely related experience. Bachelor's degree is preferred, but relevant experience will be considered in lieu of degree. California Teaching Credential is preferred. Driver's License required. Ability to attain workforce development and staffing industry certification within 9 months of hire is required as a condition of employment. Physical Demands In order to successfully perform the various duties of this job, the employee is regularly required to talk and hear, frequently required to sit, occasionally required to stand, walk, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms, occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Physical demands described here are representative of those that must be met by every employee. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay:

$20.35 - $24.42 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person