Customer Service Officer — Free D-License Included

• 17/HR 3.0 3.0 out of 5 stars 6710 N Atlantic Ave Ste C, Cape Canaveral, FL 32920 $17.00
• $18.65 an hour
• Part-time Terminal Security Solutions, Inc. 44 reviews $17.00
• $18.65 an hour
• Part-time Pay structure Starting pay $17.

00/hr Customer Service Officer (during D-Class) After credentialing $18.65/hr Credentialed Security Officer About the role TSS is hiring part-time Customer Service Officers to support maritime and cruise terminal operations in a federally regulated port environment under the Maritime Transportation Security Act (MTSA). This role blends access control duties with hands-on customer service — no security background required to apply. No Class D Security License yet? No problem. As part of this position, eligible candidates complete the state-required 40-hour Class D Security Officer Licensing Course at no cost, then advance to credentialed pay upon completion. What you'll do Verify credentials — TWIC cards, passports, driver's licenses, and company IDs Monitor gates, doors, and restricted access areas Communicate via two-way radio and written incident reports Provide professional customer service to passengers, crew, and vendors Identify and escalate safety or security concerns Safeguard Sensitive Security Information (SSI) Required licensing course As a condition of this role, candidates without an active Class D Security License must complete a 40-hour training course, provided at no cost by TSS. Course start Tues, July 14-Sat, July 18 Daily hours 7:00 am

• 6:00 pm Total hours 40 hours ⚠ Attendance is mandatory for all five days — no exceptions.

Missing any portion of the course will result in removal from the program. Spots are limited — apply early to secure your seat. TWIC card required before training begins You must have an active TWIC card or official TWIC enrollment receipt to attend the July course. Applicants are responsible for obtaining this credential.

Local enrollment:

Liberty Tax

• TSA Enrollment Center, 6710 N. Atlantic Ave, Suite C, Cape Canaveral, FL 32920
• (321) 392-6194. What you need to apply High school diploma or GED Active TWIC card or official TWIC enrollment receipt Availability on weekends and holidays (Saturdays and Sundays required) Ability to attend all five days of training: Tuesday, July 14
• Saturday, July 18, 7:00 am
• 6:00 pm Ability to pass state and federal background checks and pre-employment drug screening Fluent English communication — written and verbal Law enforcement, military, or customer service experience is a plus — but not required.

Already licensed? If you hold both an active TWIC and an active Class D Security License, skip the course and text Susan Morris directly at 321-290-6804 with a copy of both credentials and your full legal name. Benefits Free Class D Licensing Course (a $200+ value) — paid for by TSS Uniforms provided On-the-job training Paid time off Referral program Flexible part-time schedule Physical requirements: Ability to stand or sit for 8+ hours, work indoors and outdoors in varying weather, walk throughout terminal areas, lift up to 20 lbs, and visually inspect ID documents and surveillance monitors.

Schedule:

Part-time only

• Variable shifts
• Must be available Saturdays, Sundays, and holidays Work location: In person — Port of Cape Canaveral /

Cruise Terminal Operations Pay:

$17.00

• $18.

65 per hour

Benefits:

Flexible schedule Paid time off Referral program

Work Location:

In person