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RESOURCE ASSOCIATE

Job

Merlin Entertainments

Winter Haven, FL (In Person)

Full-Time

Posted 6 days ago (Updated 1 day ago) • Actively hiring

Expires 6/11/2026

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Job Description

Resource Associate Location (Country-State-City) US-FL-Winter Haven Job
ID 2026-12448
Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name
LEGOLAND
Florida Job Locations US-FL-Winter Haven What you'll bring to the team The Resource Associate plays a pivotal role within the Planning and Business Support team, ensuring the seamless integration of team members into the resort. The role involves the delivery of a comprehensive induction process, effective training planning, and key administrative and operational support for the workforce. This position is instrumental in fostering a positive onboarding experience, maintaining compliance, and supporting recruitment efforts, contributing to the success of the resort.
Qualifications & Experience Key Responsibilities:
Conduct engaging and informative site inductions for all new starters. Coordinate the issuance of uniforms to new team members. Act as the primary point of contact for new hires during their onboarding process. Develop and maintain structured training plans for frontline team members. Collaborate with department heads to ensure tailored training needs are met. Monitor and evaluate training effectiveness, ensuring continuous development. Administer the company's absence management processes. Coordinate and oversee return-to-work interviews and processes in compliance with company policies. Provide guidance and support to managers on absence-related matters. Facilitate all administrative processes for onboarding new hires, ensuring smooth integration into the team. Handle termination processes in line with company policies and legal requirements. Coordinate and facilitate background checks for applicable team members on-site, ensuring compliance with regulatory standards. Maintain accurate records and follow up on outstanding checks. Assist the People team with recruitment activities, including coordinating interviews and supporting hiring managers. Maintain candidate pipelines and provide regular updates on recruitment progress. Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health, Safety and Security Policy. Understand risk assessments and ensure reporting of any new risks as appropriate. In cases of incidents or accidents ensure appropriate reporting is done in a timely and accurate manner. Actively share ideas, comments, and suggestions for improving safety within their work areas with their appropriate line manager.
Qualifications and Experience:
Previous experience in an HR, administrative, or resource coordination role (preferred). Familiarity with onboarding, training, and absence management processes. Knowledge of DBS check facilitation and compliance requirements. Experience in recruitment coordination is an advantage.
Benefits Excellent Health Care Options:
Comprehensive medical, dental, and vision coverage. Paid Time Off (PTO).
Merlin Magic Pass:
Free entry for friends and family to our amazing parks & attractions. Recognition Programs and Rewards. 401(k)
Program:
Save for the future with company matching contributions.
Tuition Reimbursement Programs:
Get support for further education and career growth.
Numerous Learning and Advancement Opportunities:
Grow your skills and advance your career with us! Pay Range Competitive

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