The Administrative Assistant provides day-to-day administrative and clerical support to the branch office, ensuring smooth operations, professional reception of patients, families, and visitors, and timely handling of internal and external communications. This role supports operational, clinical, and HR functions and serves as a central point of contact for the office.

ESSENTIAL JOB DUTIES

• Answer incoming phone calls promptly and professionally, route calls to the appropriate personnel, and take accurate messages.
• Greet and assist visitors, patients, family members, applicants, and field staff in person at the office.
• Maintain organized paper and electronic filing systems for patient records, employee files, and operational documents in accordance with HIPAA and agency policy.
• Prepare, scan, copy, fax, and distribute correspondence, forms, reports, and meeting materials.
• Process incoming and outgoing mail and coordinate courier and delivery services.
• Order, receive, and maintain inventory of office supplies, equipment, and PPE; submit purchase requests as needed.
• Provide administrative support to scheduling, intake, HR, and clinical teams as requested, including data entry into HHAeXchange or other agency systems.
• Maintain a clean, organized, and professional reception area and shared office spaces.
• Support new hire onboarding by preparing paperwork, badges, and orientation materials.
• Assist with coordination of meetings, in-services, and agency events.
• Other duties as assigned by leadership.

Why Work for Sunshine? Diverse and inclusive workplace culture Caring and supportive work environment Clear and open communication with management and coordinators Medical, Voluntary Insurance optionsVacation, Personal, Holiday time401KTuition Reimburssement Essential job duties listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the task responsibilities and requirements of the position. Employees may be required to perform other job-related assignments as requested. Sunshine Homecare Services is an equal opportunity employer. Sunshine Homecare Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources.