Bethesda, MD 20817 (

Hybrid:

3 Days In Office / 2 Days Remote After Training) Full-Time | Salaried Non-Exempt Monday-Friday | 8:30 AM-5:00 PM Are You the Person Who Catches What Everyone Else Misses? Do you love organization, spreadsheets, systems, and keeping things running smoothly behind the scenes? Are you the person who notices missing details, fixes problems before they become issues, and enjoys creating order from chaos? We're looking for an Operations & Onboarding Coordinator to help manage our client onboarding process, maintain data accuracy, support office operations, and assist with new software implementations. This is an excellent opportunity for someone who enjoys operations, administration, project coordination, process improvement, and working with technology. What You'll Do ✅ Manage and oversee client onboarding from start to finish ✅ Maintain accurate client records and system data ✅ Review contracts and ensure information is entered correctly ✅ Audit files for missing information and follow up on outstanding items ✅ Track onboarding progress and identify workflow bottlenecks ✅ Prepare reports, spreadsheets, and operational metrics ✅ Support billing handoffs and account setup processes ✅ Assist with software rollouts, testing, and troubleshooting ✅ Create training materials and process documentation ✅ Collaborate with multiple departments to ensure smooth operations What We're Looking For ✔ Strong attention to detail ✔ Comfortable working with multiple software systems ✔ Intermediate Microsoft Excel and Office skills ✔ Excellent organizational and communication skills ✔ Ability to manage multiple priorities and deadlines ✔ Tech-savvy and quick to learn new systems ✔ Reliable transportation for office attendance Why Join Us?

• Hybrid work schedule after training
• Growth opportunities within a growing organization
• Collaborative and supportive team environment
• Opportunity to play a key role in operational success
• Meaningful work that helps improve client experiences Ideal Background Operations Coordinator Administrative Coordinator Onboarding Specialist Office Manager Project Coordinator Client Services Coordinator Data & Process Analyst Healthcare Administration Professional If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping operations organized and efficient, we'd love to hear from you.

High school diploma or equivalent. 2-3 years of experience in administration, healthcare administration, operations, onboarding, data management, customer/client setup, or a similar role. Demonstrated experience working with databases and Microsoft Office/Excel. Apply today and become a key part of our growing team!

Pay:

$23.00

• $27.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Referral program Work from home

Work Location:

Hybrid remote in Bethesda, MD 20817