Assistant Operations Manager Amada Senior Care Green Bay is looking for a motivated, organized, and compassionate Assistant Operations Manager to join our growing team! At Amada Senior Care, we are dedicated to providing exceptional in-home care while supporting the caregivers, clients, and families who rely on us. We are looking for someone who is dependable, professional, detail-oriented, and passionate about helping our operations run smoothly. This position will work closely with the Operations Manager and leadership team to assist with the day-to-day operations of our growing home care agency. Position Overview The Assistant Operations Manager will play an important role in supporting daily office operations, caregiver communication, scheduling, staffing, client services, and administrative responsibilities. The ideal candidate is someone who can multitask, communicate effectively, problem-solve, and remain calm and professional in a fast-paced environment. Because home care operates outside of traditional business hours, flexibility and the ability to respond to changing needs are important.

Responsibilities Responsibilities may include:

Assist with daily operations of the home care agency Support caregiver scheduling and help coordinate shift coverage Communicate with caregivers regarding schedules, availability, and client needs Assist with caregiver call-ins and staffing concerns Help identify and coordinate coverage for open shifts Assist with onboarding and training new caregivers Support new client introductions and caregiver/client matching Communicate professionally with clients, families, caregivers, and office staff Assist with maintaining accurate employee and client records Help ensure caregivers are following company policies and care plans Assist with monitoring documentation and addressing operational concerns Support payroll, billing, and other administrative tasks as needed Assist with recruitment and interviewing of potential caregivers Help maintain a positive, supportive, and professional workplace culture Assist the Operations Manager with special projects and additional responsibilities as needed Step in to help resolve scheduling or staffing challenges when necessary Qualifications To be considered for this position, candidates must have previous experience in an operations management, assistant operations management, office management, scheduling, staffing, or similar leadership role. The ideal candidate will have experience managing multiple responsibilities in a fast-paced environment and working independently to solve problems and support daily business operations.

Required Qualifications:

Previous experience in an operations management, assistant operations management, office management, staffing, scheduling, or similar leadership position Experience managing schedules and coordinating staff or employee coverage Strong organizational and time-management skills Ability to multitask and effectively manage changing priorities Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Ability to work independently while also collaborating with a team Professional, dependable, and reliable Comfortable working in a fast-paced and sometimes unpredictable environment Strong computer skills and the ability to learn company software systems

Preferred Qualifications:

Previous experience in the home care, healthcare, senior care, or caregiving industry Experience working with caregiver scheduling and staffing Experience with employee onboarding, training, or recruitment Experience using scheduling, payroll, or employee management software Why Join Amada Senior Care? At Amada Senior Care Green Bay, we believe that taking care of our caregivers and employees allows them to provide the best possible care to our clients. We are a growing company, and this is an exciting opportunity for someone who wants to become an important part of our team.

We offer:

A supportive and team-oriented work environment Opportunities for professional growth The opportunity to make a meaningful difference in the lives of seniors and their families A fast-paced and rewarding work environment The ability to grow alongside a developing and expanding company If you are organized, compassionate, dependable, and excited about helping lead and support a growing home care team, we would love to hear from you! Apply today to join the Amada Senior Care Green Bay team!

Job Type:

Full-time Schedule:

Monday through Friday, with flexibility based on business and staffing needs.

Work Location:

In person

Pay:

From $24.00 per hour Expected hours: No more than 40.0 per week

Work Location:

In person