Human Resource Consultant 5 (EEO Program Manager - 20-1024)

JOB This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be DoingServe as the State's Equal Employment Opportunity (EEO) Program Manager and as part of the Director of Personnel's management team. This position is responsible for receiving, investigating, and resolving external and internal discrimination complaints filed against the executive branch; representing all departments before the federal and state employment civil rights enforcement agencies; and providing EEO guidance, counsel, and training to departments in all areas of personnel management including recruiting and hiring, classification, promotion, discipline, bargaining, and policy. The position handles predetermination settlements, conciliation agreements, and mediation of discrimination complaints. The EEO Program Manager oversees the State's Americans with Disabilities Act (ADA) Compliance Program, which focuses on public accessibility to executive branch services, programs, and activities by qualified individuals with disabilities. Manage a staff of journey and advanced professional employees responsible for statewide EEO and ADA compliance. Personally conduct EEO investigations for the most politically sensitive, complex, or controversial cases.

Our Organization, Mission, and CultureThe mission of the Division of Personnel (DOP) is to provide policy, consultative guidance and direct human resource services to State of Alaska Executive Branch agencies. In alignment with DOP mission to provide direct human resource services to the Executive Branch, the EEO Program is a centralized resource offering expertise and tools empowering State of Alaska employees to prevent and resolve EEO issues. When the need arises, we handle personnel matters in a manner that enables a culture of accountability and respect. We build partnerships to seek holistic solutions that deliver both operational and proactive results. The Benefits of Joining Our TeamThis position offers the opportunity to work with a dedicated group of Human Resource professionals. We are a friendly, supportive office that is committed to client-focused human resource services. This position is overtime ineligible and is located in Anchorage in the Division of Personnel offices in the Atwood. The Working Environment You Can Expect The EEO Program office is located in the Atwood Building in Downtown Anchorage. The office is in a secure spaces with open concept work spaces and great views. In Anchorage, you have a view of downtown, Turnagain Arm, and the Anchorage Bowl. Who We Are Looking ForWe are interested in candidates who possess some or all of the following position specific competencies:

Investigation:

Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Influencing/Negotiating:

Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.

EXAMPLE OF DUTIES

Competency Based Minimum Qualifications InstructionsThis job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency DescriptionThe competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with competencies in:

Developing Others:

Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

Leadership:

Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.

Personnel and Human Resources:

Knowledge of hiring, classification, benefits, labor relations, negotiation, and State and federal employment regulations.

Planning and Evaluating:

Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Team Building:

Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Vision:

Understands where the organization is headed and how to make a contribution; takes a long-term view and recognizes opportunities to help the organization accomplish its objectives or move toward the vision.

Equivalent to those typically gained by: Training in human resource management, business administration, or organizational leadership and progressively responsible professional experience in human resources which includes supervision (such as recruitment, payroll, classification and compensation, employee and labor-management relations, employer provided benefit programs, employment law compliance, or employee training). "Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. "Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment. "Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility."Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs. "Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

SUPPLEMENTAL INFORMATION

Kelley RobersonDeputy DirectorPhone:

907-334-0842Kelley.

Roberson@alaska.gov