Administrative Manager - Human Resources

Description Are you passionate about operational excellence? Do you enjoy helping others and providing excellent service that fosters a positive employee experience? If so, we have an opportunity in Pinal County HR for a proactive Administrative Manager who will play a key role in managing daily HR operations, including onboarding, offboarding, and compliance. Our HR team is committed to delivering the best experience possible for each employee. Pinal County proudly invests in the future of our 2000 employees every day, and we have an outstanding team! We offer a wide range of impressive benefits, including retirement plans that rank among the best in Arizona!

Just take a look:

An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance. Paid Vacation And Sick Leave 15 Vacation Days Accrued Annually Starting Day One After Three (3) Years of Service, 18 Vacation Days Accrued Annually After Five (5) Years of Service, 20 Vacation Days Accrued Annually 13 Sick Leave Days Accrued Annually Starting Day One Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish Paid Sabbaticals Every Five (5) Years Two-Week Sabbatical After Five Years of Continuous Service Three-Week Sabbatical After Ten Years of Continuous Service Four-Week Sabbatical After Fifteen Years of Continuous Service Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service Retirement Plans with Generous Employer Contributions

• Guaranteed Lifetime Benefit! Variety of Top Tier Affordable Medical Plans
• Six Different Medical Plans to Choose From Some Medical Plans with Zero Employee Premium Cost Dental and Vision Plans Comprehensive Wellness Program Quarterly Wellness Challenges Vision Exams and Optometry Events Onsite Vaccination Clinics Onsite Mammogram and Prostate Screening Events Skin Cancer Screening Events Onsite Biometrics and Health Screening Events Onsite Financial Health and Retirement Planning Events Onsite & Online Fitness Resources and Onsite Sessions Like Yoga and Tai Chi Tuition Reimbursement Program Alternative Work Schedules Telehealth Qualified Employer•Public Service Loan Forgiveness Program•Department of Education Employee Assistance Program with Ongoing Training & Development Options Civil Service Leave Van Pool Options Short-Term Disability•Employer Paid Basic Life Insurance•Employer Paid Flexible Spending Accounts for Dependent Care and Medical Expenses Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance Additionally, collaborate with a talented team committed to making Pinal County an outstanding place for residents and staff.

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JOB SUMMARY

Perform administrative work of considerable difficulty in the planning, directing, and coordinating activities of a designated program or division to ensure that goals or objectives are accomplished. This is a Supervisory position working under general direction. Positions at this level have as a primary responsibility planning, assigning, and reviewing work of a group of employees, as well as selecting, training, and disciplining individual employees.

TYPICAL CLASSIFICATION ESSENTIAL DUTIES

Manage operations of an assigned work group, make appropriate decisions based on experience, and perform work within scope of authority and training. Manage, train, and schedule staff, monitor work and evaluate performance, explain rules, policies, and procedures, and meet regularly with staff to discuss and resolve priorities, workflow, special assignments, special projects, problems, schedules, cross-training, and client service issues. Plan, organize, and manage technical operations and operational programs, meet with user groups to identify and resolve performance, process, policy, and operational issues, and assure services meets customer needs and requests. Monitor work group operations and verify compliance to County policies and procedures, verify the accuracy of the electronic and paper filing systems, and perform specialized work group functions as needed to meet workload demands. Manage assigned programs, projects, and research studies, identify and resolve complex data management and case management problems, monitor operations, and assure proper resolution of operational and service issues. Coordinate activities and projects between department staff, other County staff, and outside agencies. Research operational issues and compile data from other departments and agencies to evaluate and resolve complex operational problems, inter-departmental processes, new and revised procedures, and technical solutions. Maintain personnel files and process administrative forms, update, review, and research files and computer databases, and assure all administrative and operational actions are in compliance with County policy and procedures. Provide information and assistance to staff, clients, and customers, answer questions and resolve issues within scope of authority, using knowledge of County and department policies and procedures, research information requests, and respond independently to inquiries when appropriate. Review documents, technical records, and applications, and check documents for validity and accuracy of information. Train and cross-train staff in a variety of technical, clerical, and office support duties. Receive, process, and distribute supplies, equipment, invoices, payments, timekeeping, claims, applications, requisitions, and other technical and legal documents, monitor records and account activity, and update files. To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation. Maintain absolute confidentiality of work-related issues, customer records, and restricted County information. Perform other related duties as required.

POSITION SPECIFIC DUTIES

Manage and support day-to-day HR operations, including onboarding, offboarding, employee lifecycle events, new hire orientation, unemployment claims, and supervise a small team of HR Technicians. Manage and reconcile HR departmental inventory and office supplies; prepare and manage budgets; P-Card reconciliation; manage department payroll; fulfill public records requests;

EEOC/EEOP

reporting and compliance; emergency protocol planning; conduct field-based internal audits; and maintain county-wide organizational chart software. Serve as the department subject matter expert on HRIS, ATS, and OnBase software applications. Facilitate, manage, and monitor all Human Resources record retention activities. Facilitate departmental interviews and onboarding of departmental personnel.

MINIMUM REQUIREMENTS TO PERFORM WORK

High school diploma or GED equivalent. Five (5) years of administrative work experience, including two (2) years in a supervisory capacity. Must submit to background screening. Valid Driver's License with Arizona Driver's License within 30 days of hire. Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

Preferred Qualifications :

Associate's degree in Business or Public Administration. Specific technical training and certification may be required for some incumbents.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of County policies, procedures, and office practices. Knowledge of applicable policies, procedures, and regulations covering specific areas of assignment. Knowledge of Federal and state laws and local ordinances covering specific areas of assignment. Knowledge of principles and practices of government project management. Knowledge of principles of record keeping, case management, and confidential records management. Knowledge of specialized County and state agency technical forms, software applications, and network operating environments. Knowledge of customer service standards and protocols. Knowledge of business computers and standard MS Office software applications. Skill in planning, prioritizing, and completing assignments with minimum oversight. Skill in defining and resolving complex data management and case management problems. Skill in researching and implementing new and revised procedures and technical solutions. Skill in analyzing operational issues, evaluating alternatives, and developing recommendations. Skill in conducting research and preparing reports, technical documents, and correspondence. Skill in planning, organizing, and managing administrative services and technical operations. Skill in meeting critical time deadlines. Ability to provide effective customer service and deal tactfully and courteously with the public. Ability to effectively manage staff and delegate tasks and authority. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with co-workers.

PHYSICAL DEMANDS

The work is sedentary requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to crouch, finger, reach, perform repetitive motion, kneel, lift, hear, speak, walk, and demonstrate mental and visual acuity.

WORK ENVIRONMENT

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands. The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

NOTICE TO APPLICANTS

We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications. The hiring salary for this position is dependent upon experience, qualifications and position funding; starting wages above the first quartile require additional approval. All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available. Pinal County does not participate in STEM Optional Practical Training (STEM OPT). Pinal County requires pre-employment screening, including a Motor Vehicle Record check, a comprehensive background check (covering employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law. Work in this classification requires an individual to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description. The hiring salary for this position is dependent upon experience, qualifications, and position funding; starting salaries above the first quartile require additional approval. The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval. Pinal County has the right to revise this description at any time, and does not represent in any way a contract of employment.