Job Summary/Objective:

The Director of Human Resources is a leadership position reporting directly to the Chief People Officer and provides operational leadership and oversight of Human Resources functions and services. The Director partners with organizational leaders and employees to support employee relations, performance management, investigations, employee engagement, retention, policy administration, workforce needs, and continuous improvement. The Director provides day-to-day operational oversight of the Human Resources team, establishes priorities and workflows, promotes consistent application of HR practices, and ensures responsive and effective HR services across the organization. The position also supports HRIS optimization, workforce data, process improvement, and the development of efficient, employee-centered HR practices.

Essential Duties and Functions:

Provide operational leadership and oversight of Human Resources functions, services, priorities, and workflows in partnership with the Chief People Officer. Provide oversight, direction, and support to the Human Resources team, including workload management, accountability, development, and performance. Advise leaders and employees regarding employee relations, workplace concerns, conflict resolution, corrective action, performance management, and HR policies. Coach and support managers in effective performance management, employee development, documentation, and addressing workplace concerns. Oversee the organization's performance review process and support performance improvement plans. Lead and oversee timely, thorough, objective, and confidential workplace investigations. Ensure appropriate documentation, recordkeeping, and retention of employee relations and investigation records. Prepare or review investigation findings, recommendations, and appropriate follow-up actions. Support employee engagement, recognition, retention, and employee survey initiatives. Conduct and oversee exit interviews and analyze trends to identify opportunities to improve employee engagement and retention. Administer and support the development, interpretation, and implementation of HR policies and the employee handbook. Monitor compliance with applicable employment laws, regulations, and organizational policies and recommend appropriate action when needed. Partner with organizational leaders on workforce needs, staffing concerns, organizational changes, and HR-related initiatives. Optimize HRIS functionality, workflows, reporting, data accuracy, automation, and system utilization. Support HRIS enhancements, implementation, training, and adoption and partner with internal teams and vendors to resolve system issues. Utilize HR data and trends to identify opportunities, inform decisions, and recommend improvements to HR practices and services. Identify opportunities to standardize HR processes, improve efficiency, and strengthen the employee experience through continuous improvement. Maintain appropriate confidentiality and exercise sound judgment in handling sensitive employee and organizational matters. Support the development and implementation of HR initiatives aligned with organizational priorities and Summit Pointe values.

Qualifications:

Bachelor's degree in human resources, Business Administration, or a related field, or an equivalent combination of education and experience required. Masters preferred. Five or more years of progressive HR experience, including employee relations and performance management required. Experience conducting workplace investigations required. Experience coaching managers and providing guidance on corrective action and workplace issues required. Experience providing leadership, direction, or oversight of HR staff or HR operations required. Experience with HRIS systems, HR data, reporting, and process improvement required. Strong knowledge of employment laws, HR policies, and HR best practices required. Strong communication, judgment, problem-solving, and confidentiality skills required Strong communication, leadership, judgment, problem-solving, organizational, and interpersonal skills required Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred. Experience with HRIS implementation or optimization is preferred. Experience with HR analytics, automation, or continuous improvement preferred. Lean or Six Sigma experience or certification preferred. Excellent organizational, communication, computer, analytical and problem-solving skills. Self-directed and resourceful.

Benefits:

Premium health and vision within 30 days of hire Company sponsored Health Reimbursement Account Company paid short and long-term disability Employee assistance program 401(K) match up to 5% after one year of service Social security alternative contributions Free YMCA membership Generous paid time off 14 paid holidays Continuing education reimbursement Licensure study materials and exam reimbursement

Trauma Informed System of Care:

A trauma-informed approach to service delivery emphasizes physical and emotional safety, choice, empowerment, and trustworthiness for customers. The impact of trauma is broad and touches many life domains. Participation is mandatory for activities required for Summit Pointe to become a "Trauma Informed System of Care." PCN #500 About Us Summit Pointe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants have rights under Federal and State Employment Laws . Please click on the links below to view: Family and Medical Leave Act (FMLA) Know Your Rights Poster Employee Polygraph Protection Act (EPPA) A complete set of Employment Posters is posted outside of the Summit Pointe Human Resources Office located at 175 College St. Battle Creek, MI 49037-3432. Join the Pointe! Join Summit Pointe and join an amazing organization that makes a difference every day in Southwest Michigan! We are looking for additional team members to be part of our team! In addition to joining a dedicated, passionate group of people, our employees enjoy the following perks: Competitive salary Premium health, dental and vision benefits within 30 days of hire Deductible and co-insurance reimbursement program Short term disability, long term disability and company paid Employee Assistance Program 401(k) match after one year of service Social Security alternative contributions Free YMCA membership Generous paid time off policy Ten paid holidays Employee appreciation events throughout the year Annual performance reviews and opportunities for advancement Continuing education reimbursement Licensure study materials AND licensure exam reimbursement E-Verify Participation Right to Work Employment Poster We appreciate your interest in employment with Summit Pointe and we look forward to reviewing your completed employment application and resume. Explore Company Location www.summitpointe.org/ 175 College St, Battle Creek, MI 49037-3432, United States US +1 2699661460